Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] suspended: yoe2006 - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] IP Blocked - last post by flazepe](https://www.helionet.org/index/uploads/profile/photo-thumb-156899.png?_r=1577388306)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#668707] Re: Thanks for... - last post by herve](https://secure.gravatar.com/avatar/a869a12dbacd770bbdc3ec43210d0295?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Server Move RequestsRequest that your account be moved here. |
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![[Krydos] How to access postgresql from external. - last post by cryptex](https://secure.gravatar.com/avatar/828c9d6c2bceddee368b3ed146d11654?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Java deployment - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
![[Solved] Resolve public subdomain to Heliohost domain - last post by wmenezes](https://secure.gravatar.com/avatar/d762fb0d05da2f55a8fd13d0f041f0de?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Main domain name change request ! - last post by nikchem](https://secure.gravatar.com/avatar/e0db8efbe6465736a4601a2d4dd1d976?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
