Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Help me here - last post by thedonboss96](https://secure.gravatar.com/avatar/eb0881a71a8a0ffa4c0867361f26efb6?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Please unblock my IP - last post by yashrs](https://secure.gravatar.com/avatar/fb2d5d5810605d2f366ec952590c42b3?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#615289] Blocking issue - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Server Move RequestsRequest that your account be moved here. |
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![[Solved] my second TRTL donation - last post by ikk157](https://secure.gravatar.com/avatar/c54c84aed357fc6009ef694bae2cf5e2?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Unarchive Account - last post by Byron](https://www.helionet.org/index/uploads/profile/photo-thumb-3265.gif?_r=0)
