Jump to content

Customer Service

Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

  • 3,468 topics
  • 8,249 replies
[Solved] Website still queued - last post by Luigi123

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 2,187 topics
  • 15,244 replies
[Solved] Mails sent from Jo... - last post by padlock

Blocked IPs

If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

  • 191 topics
  • 362 replies
Unblock - last post by Krydos

Email Support

Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

  • 690 topics
  • 2,242 replies
[HH#65599] tommy's bad... - last post by IndustryUs

Free Domain Requests

You may request a free top-level domain name here.

  • 17 topics
  • 52 replies
Possible Alternative To Fre... - last post by DJEi

Wiki Access Requests

  • 21 topics
  • 55 replies
Request For Wiki Access: Ba... - last post by Krydos

Server Move Requests

Request that your account be moved here.

  • 19,829 Hits

  • Please log in to post a topic
  Topic Started By Stats Last Post Info

  • Please log in to post a topic