Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
|
Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
|
![[Solved] Queued: mci37 - last post by mci37](https://secure.gravatar.com/avatar/5c8ae045fdc5f82986b7ecdc474cb9f3?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
|
|
Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
|
![[Solved] Archived account:... - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
|
|
|
Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
|
![[Solved] Unblock my IP please - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
|
|
|
Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
|
![[HH#279873] Apache2 problem - last post by HelioHost](https://www.helionet.org/index/uploads/profile/photo-33567.png?_r=1466575115)
|
|
Server Move RequestsRequest that your account be moved here. |
|
|
![[Solved] Ricky 500 Error caused by a foreign language string - last post by arabich](https://secure.gravatar.com/avatar/9d2f0a793c71cfb0680845f0b1646767?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Error adding domain. - last post by ballagyr](https://secure.gravatar.com/avatar/deceae5bfe44e8e7a4d0cc143af1206c?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Can I get new Tommy invite? - last post by Byron](https://www.helionet.org/index/uploads/profile/photo-thumb-3265.gif?_r=0)
