Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: randya - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] Ricky invitation r... - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Please unbock my IP - last post by fbcsprms](https://secure.gravatar.com/avatar/e5f2dad413721d42c46affcc44ea5514?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#583221] Re: Can't l... - last post by sohamb03](https://www.helionet.org/index/uploads/profile/photo-thumb-171630.png?_r=1564055548)
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Server Move RequestsRequest that your account be moved here. |
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[Solved] Temporary Ricky accountStarted by zaldivar, 16 Aug 2019 |
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Help please, I still have problems with DNS entryStarted by thorast, 16 Aug 2019 |
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How to unhost a domainStarted by farkkill, 16 Aug 2019 |
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[Solved] Need backupStarted by niyogray, 16 Aug 2019 |
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Unpark domains from TommyStarted by outvibe1, 16 Aug 2019 |
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[Solved] Ricky server extremely slow?Started by madel, 16 Aug 2019 |
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[Solved] Help, i need my backupStarted by thorast, 15 Aug 2019 |
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Problems in JonnyStarted by thorast, 15 Aug 2019 |
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Max. Upload Size = 20mbStarted by engorgpk, 15 Aug 2019 |
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Remove DNS entry from all servers in the DNS clusterStarted by thorast, 15 Aug 2019 |
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move Tommy account while is downStarted by Mediaexplorer, 15 Aug 2019 |
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Server move requestStarted by mrj, 15 Aug 2019 |
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Postgresql Remote AccessStarted by gabfam, 15 Aug 2019 |
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tommy to rickyStarted by nyten, 15 Aug 2019 |
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Remove domain from the DNS clusterStarted by lamas, 15 Aug 2019 |
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