Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: fakharij - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] IP Blocked - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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Server Move RequestsRequest that your account be moved here. |
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![[Solved] Unarchive Urano68 - last post by urano68](https://secure.gravatar.com/avatar/ce2a34cbfc88d75ec31930e0929492ee?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Account Suspended - Lily - last post by paladino](https://secure.gravatar.com/avatar/1e1cac0115c3a4c76780bc99b73300e9?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Java mail cannot connect to the SMTP server mail.vaninf.heliohost.org - last post by vaninf](https://secure.gravatar.com/avatar/9f5716136ff570341b3fbb93df208b42?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Tommy invitation missing - last post by cj7.limited](https://secure.gravatar.com/avatar/7e8311b10690f02346b460a0b546357c?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Can't press next when creating an account - last post by heirloom](https://secure.gravatar.com/avatar/0ebb943d5fe089fbbb92fa74da9ea579?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
