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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,916 topics in this forum

  1. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 64 views

  2. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 83 views

  3. Remove Domain Name Request

    By stephenmagrowski,
    • 1 reply
    • 83 views

  4. [Solved] Failed to access my MySql database from Render (started on Apr 13 around 10pm EST)

    By terrencel,
    • 6 replies
    • 248 views

  5. [Solved] plesk can not access

    By rashedur,
    • 2 replies
    • 168 views

  6. Remove Domain Name Request

    By smagr173,
    • 1 reply
    • 113 views

  7. [Solved] add a domain (again)

    By ultrapizzzagd,
    • 1 reply
    • 125 views

  8. Request to increase max_input_vars to 5000 (PHP Settings)

    Topic was moved to forum Escalated Requests

  9. Adding funds to my Morty plan balance

    Topic was moved to forum Escalated Requests

  10. [Solved] account load, reset account

    By argoma,   
    • 1 reply
    • 232 views

  11. Request for Additional Domain

    By kirkhezir123,
    • 1 reply
    • 80 views

  12. [Solved] Request to change Domain name

    By kirkhezir123,
    • 2 replies
    • 116 views

  13. [Solved] Request to Reset Account

    By santaninha,
    • 3 replies
    • 107 views

  14. [Solved] My website is not loading :(

    By alvaro00,
    • 2 replies
    • 104 views

  15. [Solved] Bitte Subdomain erstellen für UW

    By U-W,   
    • 1 reply
    • 106 views
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