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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32k
    posts

7,566 topics in this forum

  1. re-add domain

    Topic was moved to forum Escalated Requests

  2. [Solved] Wipe account

    By kanvull,
    • 1 reply
    • 53 views

  3. [Solved] Wipe Tommy's account

    By Kairion,   
    • 1 reply
    • 76 views

  4. [Solved] Wiping my account

    By Voltex Pixel,
    • 1 reply
    • 36 views

  5. VPS upgrade

    Topic was moved to forum Escalated Requests

  6. SSH connection timeout on VPS & Request IPv6 PTR record (reverse DNS)

    Topic was moved to forum Escalated Requests

  7. [Solved] Lily account request

    By dawid8,
    • 3 replies
    • 89 views

  8. Lily

    By franklow,
    • 2 replies
    • 37 views

  9. [Krydos] Increase Storage

    Topic was moved to forum Escalated Requests

  10. [Krydos] SSL not working

    Topic was moved to forum Escalated Requests

  11. [Solved] SSL/TLS Certificate problem

    By jdauthre,
    • 5 replies
    • 76 views

  12. [Krydos] Create SPF Record

    Topic was moved to forum Escalated Requests

  13. GET request issue

    By jeanstonic,   
    • 1 reply
    • 37 views

  14. [Krydos] Changing main domain

    Topic was moved to forum Escalated Requests

  15. [Krydos] Reinstall my vps

    Topic was moved to forum Escalated Requests

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