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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32k
    posts

7,566 topics in this forum

  1. Mail bouncing

    Topic was moved to forum Escalated Requests

  2. VPS reset

    Topic was moved to forum Escalated Requests

  3. Help! - Discord Bot Node.js 2023

    By zebas22,
    • 0 replies
    • 46 views

  4. [Solved] Wiping account

    By zebas22,
    • 1 reply
    • 59 views

  5. [Solved] Can I change my main domain name please

    By jdauthre,
    • 1 reply
    • 73 views

  6. Cant FTP access your server from Total Commander PC version

    By fuzmic,
    • 4 replies
    • 106 views

  7. re-add deleted domain

    Topic was moved to forum Escalated Requests

  8. Assign Additional Domain

    Topic was moved to forum Escalated Requests

  9. Add domain

    Topic was moved to forum Escalated Requests

  10. Adding an additional domain request

    Topic was moved to forum Escalated Requests

  11. Reinstall  MY VPS  

    Topic was moved to forum Escalated Requests

  12. RESETING A SUBDOMAIN

    By reinzemf,
    • 1 reply
    • 64 views

  13. reset password

    Topic was moved to forum Escalated Requests

  14. Creating a subdomain

    Topic was moved to forum Escalated Requests

  15. add my own domain

    By lmdelm,
    • 1 reply
    • 120 views
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