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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    31.6k
    posts

7,452 topics in this forum

  1. Subdomain problems

    • 0 replies
    • 432 views
  2. -resolved-

    • 0 replies
    • 387 views
  3. Question about the Domain

    • 0 replies
    • 383 views
  4. Domain field in hosting and store

    • 0 replies
    • 441 views
  5. Command Line Access?

    • 0 replies
    • 441 views
  6. Changing Packages

    • 0 replies
    • 442 views
  7. PHP in HTML

    • 0 replies
    • 392 views
  8. Trouble accessing my site

    • 0 replies
    • 449 views
  9. [resolved]

    • 0 replies
    • 763 views
  10. update

    • 0 replies
    • 704 views
  11. My site going on and off

    • 0 replies
    • 429 views
  12. Didn't get e-mail with host details

    • 0 replies
    • 482 views
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