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Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

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Please use this subforum to report any Suspended or Queued problems with your account. If you are experiencing any of these problems, please follow the below instructions and a support administrator will deal with the matter as soon as we can.

If you believe that your account has been incorrectly queued:

1) Create a new topic named "Queued: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you believe that your account is incorrectly suspended:

1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you do not respond in this format, your topic may be closed.

Administrators: Please close all solved topics to ensure that the forum is clean and manageable.

4,821 topics in this forum

  1. [Solved] Queued: retzjr

    By loretzjr,
    • 5 replies
    • 152 views

  2. Suspended: abhii100

    By Abhisood,
    • 1 reply
    • 50 views

  3. [Krydos] Suspended: abhii100

    Topic was moved to forum Escalated Requests

  4. [Krydos] SL Certificate

    Topic was moved to forum Escalated Requests

  5. [Krydos] install ssl certs

    Topic was moved to forum Escalated Requests

  6. [Solved] Please restart account

    By capnjohn,
    • 3 replies
    • 270 views

  7. [Solved] SUSPENDED: UBITECH

    By ubitech,
    • 1 reply
    • 103 views

  8. [Solved] Queued: ytmusic

    By ytmusic,
    • 1 reply
    • 335 views

  9. Suspended account

    By igorkr,
    • 1 reply
    • 167 views

  10. [Solved] Unsuspend account

    By amalgd,
    • 1 reply
    • 276 views

  11. In queue after Plesk.

    By ecitygr,
    • 2 replies
    • 294 views

  12. [Solved] My website is disabled due to inactivity, may please kindly enable it?

    By diva,
    • 3 replies
    • 311 views

  13. Queued: greenley

    By greenley,
    • 2 replies
    • 205 views

  14. Suspended: starseed

    By sunamong,
    • 1 reply
    • 168 views

  15. mngapp

    By mngapp,
    • 1 reply
    • 186 views
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