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Congratulations

thanks

If you created multiple accounts to have multiple domains, you can have up to 10 domains on your 1 account. Just let us know and the domain can be added to your active account.

If you want a VPS, you can simply purchase it through the normal sign-up process. https://heliohost.org/vps/ Having a shared hosting account does not impact the ability to purchase a VPS. Also, unlike the shared hosting, you can have more than one VPS too if needed.

Everyone please welcome the newest addition to our HelioHost staff, KazVee! A question that we get a lot is how to get promoted to admin. You need to do exactly what KazVee did by helping out on the forums and Discord with simple questions that don't require admin access. Since she continued helping out we took notice and offered to give her access to the admin tools so she can help out even more. Since we switched to Plesk control panel in 2021 a lot of our documentation on the wiki became extremely out of date. KazVee took it upon herself to completely overhaul and update our documentation which benefits all of our users. We've been asking our users to help out with the wiki for years, and KazVee was the one who finally stepped up and volunteered to take care of it. Here at HelioHost we all started as regular users helping out like KazVee, and eventually got promoted.

Hi, I already have a johnny server. I would like to get a vps. Can I have vps now using signup process? Do I have to follow different approach? Please suggest. thanks

Your subscription has been canceled and you won't be billed again. Is there something wrong with your VPS? We can probably fix whatever issue you're having.

I want to cancel the subscription

Closing because this was converted to a Johnny account.

The contents of the account you didn't keep can be downloaded from https://heliohost.org/backup/ Please refer to this document for instructions on unpacking the backup file: https://wiki.helionet.org/tutorials/plesk/account-backups

Domains added. They can take up to 2 hours to work.

Hi!, I'm a newbie at the moment, and I'm amazed at how you provide this high quality service. I think users should choose to use database-less software as often as possible. Congratulations!

xiaotusoushu.helioho.st

Thanks. Idk why it didn't work before but it does now.

Account unsuspended (may take a few minutes to begin working again). I've escalated your request, so an administrator can answer your question about retrieving data from your other account.

thank you I want this domain hostel.helioho.st acc.evram@gmail.com can activate another site for a short time to get data and I will deleted it?

Which domain do you want those subdomains under?

My hosting account username: xiaotusoushu I would like to add this following subdomains: zanzhu test files

You were suspended for having multiple accounts, which is against our terms of service. Which one would you like to keep?

I have this message I can't enter my site and I don't why it stop please help my its important for me

You're suspended for high server load. We don't have the ability to modify what your site does to reduce its load, it is your responsibility to do that. If you want to remove comment functions on your site, you need to do that in its settings. WordPress is notorious for high load regardless. Your best solution for WP load is to not use WP at all. Please fix the issue quickly. You can watch your own load here: https://heliohost.org/dashboard/load/ Unsuspended.

Try making the folders where the files will go have 757 (rwx r-x rwx) and see if the file writes successfully. If that doesn't work, try 775. I forget if it's "group" or "other" that needs it, but IIRC one of the two needs write permissions in order for Python to write files...

I am using Python. The folder permission is 'rwx r-x r-x' all the way down to the file from httpdocs (I changed it recursively). However, the file stayed at 'rw- r-- r--' no matter how I changed it. Also, when I try to write a non-existent file open("nonexist.ext", "w") It also result with an permission error. Anyway, when I tried to write a file from php, it worked. I thought about using FTP and binding php with python but it consumes more memory and cpu, which I don't want it to.

Please cancel commenting on Wasayit.uk Thank you

Thank you for the timely support. Sincere apologies for wasting your time. I wasn't aware you needed the entries in this format. I will henceforth be mindful, if at all our account is archived.