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Krydos can cancel this for you.

Hi, I want to cancel my subscription and remove my VPS from heliohost. Thank you in advance.

wow, so several people tried to access at the same time, I'm going to change the ways I respond to the server, sorry about that

Whatever you were running was using too much memory. Please fix the issue quickly. Unsuspended. It may take a few minutes to start working.

help'-' I was just using it to keep my bot on Telegram active now I can't log in because it says that the account is suspended

Plesk does not provide a management tool for Postgres. You need to upload a tool like adminer to do it. https://www.adminer.org/ For this, you basically just upload it, and then visit in a browser and log into postgres using the username and password you created for the database.

I'll escalate your thread to the administrators so they can take a look.

Appreciate any help you can extend on this

I am currently in need of assistance with adding a table to my database on HelioHost. As I don't have access to phpMyAdmin or a similar database management tool, I would greatly appreciate it if you could guide me through the process or perform the task on my behalf.

I am currently using NodeJS and Sequelize as ORM, but when I use MySQL Workbench it also happens

This is going to be dependent on your code and the language you use. Krydos can explain more.

Can someone help me with this? It's fixed for a while, but when I run some tests on my database (like 2 tests), this issue occurs again and I have to wait

What plan did you mean to sign up for? If you want, we can convert this into a Johnny Plesk account with 2000MB space for you instead of a refund. Or, we can install a web server and control panel on the VPS for you so its easy to use.

This support request is being escalated to our root admins.

I WANT TO CANCEL MY SUBSCRIPTION because I chose the wrong plan

Thank you!

Please fix the load issue quickly. You can watch your load here: https://heliohost.org/dashboard/load/ Unsuspended. It may take a few minutes to start working.

Unsuspend beornslim.helioho.st, please! Plan to use webhook to my site instead of polling.

We need to add rhe subdomains manually to your account. Which subdomains would you like added?

I just viewed the document about heliohost flask/node, and I know the steps to create flask/node application on helio server, but now what i need to do firstly? Need 3 different sub domains? Thanks a lot.

Ok. I deployed a spring boot app with JDBC connection to my db on heliohost using Render (https://render.com) and I had some issues with it. (By the way, this is why you get AWS IP.) Now, I understand why, I didn't realize that Render was trying to open so many connections at the same time. I contacted them to understand why it does that and I'm still waiting for their response. Since I'm on training with others, we must be 3 or 4 to have made the same mistake. I didn't realize it was causing such a load. I'm really sorry for the trouble. We'll find another way. You can close my request.

Hi, I am having issues when I try to connect to my db already has more than 'max_user_connections' active connections How can I solve it? There is any way where I can close the connections by myself? Since now, thanks for u help

All of your accounts opened 40-75 MariaDB connections and never closed them and essentially caused a denial of service attack on our server which caused downtime for thousands of other users. This news post is about you Personally, I don't think you deserve a second chance. Why not use AWS to host your databases since all of the 40-75 connections were coming from AWS IP addresses anyways?

The wasayit.co.uk domain has been added, and the other one is your main domain so is already on your account. The domain may take up to 2 hours to work.

I think I know the reason of my suspension. I created an account with clementguio@gmail.com. I told a friend about you and he was interested. He tried to create an account but never succeeded. I used another mail of mine, cguio@laposte.net, to create an account for him. I wasn't thinking about your terms at this time. Later I told him to change the mail account to separate his account from me but I'm not sure he really did. I'm sorry for violating your terms, my purpuse was not to own two accounts but to help someone to create one. If it's necessary, you can delete cguio@laposte.net account. I'd really like to keep my account, I just needed to host a MySql database for educational purpose. If I'm wrong about the reason of my suspension, I would like to know, please.