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It clearly wasn't enough based on that chart above. Your app is still too heavy. In order for the software to not get you suspended, it can't use more than about ~50MB of RAM continuously, which is admittedly extremely difficult to achieve with a long running node process. (node-based websites and such are much easier to accomplish here because they can rely on Passenger to stop them when there's no traffic, but a telegram bot can't do this since it has to listen to its channel continuously). Most users here who are running these sorts of bots here have chosen alternatives like Python because it's more resource efficient and won't lead to suspensions like this. If you want, I'll unsuspend you one more time, but it comes on the condition that you either rebuild the bot in something else so it doesn't slow the server down, or that you use the account for something that is not related to said bot. A future suspension after that for node-related load would be a permanent ban from our service. Do you want me to do that?

I already did the reduction and modified the way of pulling the data into the database and I also made it so that it gets the data and does not need to load the server again.. I even set a timer to reduce orders, nothing more...

Thank you - not any problem (I tried to change the title but I think I cannot)

You didn't fix your load issue and got suspended yet again for it (previous suspensions on the 15th and 17th). It's unfair to the other 2000 users for your account to be slowing everything else down. We have a 3 strikes policy here for suspensions, and you just struck out. Your Plesk account cannot be unsuspended due to repeated failure to manage your load. You'll need to either buy a VPS (which will isolate your software on its own server so the load won't impact other users) or find a new host for this software. If you're interested in a VPS, you can purchase that here: https://heliohost.org/vps/ (it comes as an empty Linux box with root SSH access and you can install whatever you want provided it isn't illegal, including this telegram bot).

Yes, I noticed it. I wonder if we have a way to find logs like Krydos did in my previous post

blocked again and blocked again and blocked again.

Fixed.

If I remember right, for Python and similar, the log files aren't specific to a given account and as such contain other users' information, so it isn't available in the UI. Some of the data may appear in the Plesk Logs tab, but these logs are usually limited to Apache and Nginx logs.

I never even saw this because it was marked as solved. I'll fix this shortly...

Hello @wolstech could you please help me out? I'm still suspended.

So after a while I found out where I was wrong (I used the wrong type). However I still want to keep this topic up because debugging without error messages is such a challenge

Hello, my current website using Python Flask isn't working (i.e., HTTP 500), but I don't know where the error log is (or probably it isn't available for me?). I tried to catch the error internally but failed. Please help me

Thanks Krydos. My flask app works now. Looks like smtplib is a built-in component.

The DNS records have been added. si1868340 14400 IN CNAME inbound.systeme.io. systemeio1._domainkey 14400 IN CNAME key1.systeme.io. systemeio2._domainkey 14400 IN CNAME key2.systeme.io. _dmarc 14400 IN TXT "v=DMARC1; p=none; rua=mailto:keidy@keimktafil.helioho.st"

Ok, I've adjusted a few more settings. Another thing to keep in mind is we have auto-ads turned on which means we have very little direct control over how many ads are shown. Adsense just adds ads where it "thinks" is best. When I view the demo site it looks nothing like your screenshots. Another thing we've discussed is disabling ads entirely for anyone who has donated $1 or more in the last 6 months.

This support request is being escalated to our root admins.

Installed, but I'd like to mention that we already have 3 different Python modules to connect to MySQL. Why not use one of the existing modules rather than installing a different one? # /usr/local/python3.10/bin/pip3.10 install smtplib ERROR: Could not find a version that satisfies the requirement smtplib (from versions: none) ERROR: No matching distribution found for smtplib You can see the current list of installed modules on Tommy's Python 3.10 with this link https://krydos.heliohost.org/pyinfo/info3.10.py

Hello, I need the email I created under my account, to be pointed to the DNS services below. My email is keidy@keimktafil.helioho.st DNS record type Name Value CNAME si1868340.keimktafil.helioho.st inbound.systeme.io CNAME systemeio1._domainkey.keimktafil.helioho.st key1.systeme.io CNAME systemeio2._domainkey.keimktafil.helioho.st key2.systeme.io TXT _dmarc v=DMARC1; p=none; rua=mailto:Keidy@keimktafil.helioho.st That's it, that's the request. Let me know if I need to provide any other info.

Nope, still very obstructed.

Please install them for Python 3.10.

Here is the direct links to it: https://johnny.heliohost.org:8443/smb/my-profile/ https://tommy2.heliohost.org:8443/smb/my-profile/ Use the one that the account is on.

Node has been disabled on your account so the program won't start, and the account has been unsuspended. It may take a few minutes to work. Please fix the issue immediately. If this occurs again, you will not be unsuspended a second time.

I think this is because i tried to cluster the server and it may have kept creating workers.. Please unsuspend and i will edit the code to remove the clustering and will only run single instance.

You're suspended because you caused such extreme load that you almost crashed Tommy. Either your app is WAY too heavy, or more likely it's broken, and either you or the server kept restarting it despite it not exiting. Either way it cannot be run here. Do you know why this may have happened?

a. sandeepa097 b. tommy2 c. sandeepa097.helioho.st Not sure why my account is suspended.