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  1. Today
  2. You're making progress. New code seems to be more efficient in that it isn't slamming the memory usage, but something happened to spike it. Do you know what might have happened around 0900 that caused the jump and pushed you over the limit?
  3. okay thank you, I will wait him.
  4. That's why. The server is designed to check if the website is hosted here and disables the domain if it's not. Users on Cloudflare used to be exempt just due to using Cloudflare so you never had an issue before, but I believe Krydos updated the system to now verify these domains via file presence...which a mail-only domain will fail. I believe Krydos can exempt you so the domain cleanup script won't disable it... Escalating.
  5. just email, but in future may host website also.
  6. Are you actually hosting your website with us or just email? Usually when we see this, it's because either the website isn't hosted here, or in a few odd cases we've found the domain cleanup script was broken...if the website itself is hosted here, I'll escalate to Krydos to check why this was disabled.
  7. Be aware that the .us.to and .uk.to domains or any other that's run by afraid.org have known issues. Afraid/FreeDNS sucks when it comes to supporting their domains properly, and you're likely going to run into weird issues like email not delivering and Lets Encrypt claiming its rate limited when it shouldn't be (the most commonly reported issue I see with these domains). These issues aren't HelioHost's fault, but rather that of Afraid, and most hosting companies exhibit some odd behaviors with their domains. For basic HTTP they're fine I suppose...
  8. This is the second time that the mail server is disabled, and the main domain is be disabled and I must activate it again manually, and this message shown on mail server. Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
  9. You need to either: Find a complete copy of the application that's not missing that folder. Or, if it has a composer.json file, you need to use composer to assemble it. Plesk has a composer tool which can be used for this, or you can follow the application developer's directions (you'll need to do these locally on your PC as most need command line access which we don't offer), then upload the final folder structure that's output by composer.
  10. This support request is being escalated to our root admins.
  11. Hi, I want to cancel my subscription. Thanks Regards Juan
  12. It should come with the application. That file and all the stuff it references will vary depending on the program and version. More often than not this file is generated by composer. If the app uses composer, this error could be that you either didn’t run the composer script or said script failed.
  13. Sorry for the disturbance. I am contacting my domain registrar.
  14. That is done at your domains registrar. We cannot control the settings for your own domain unless it is a free heliohost subdomain.
  15. Try using tommy.heliohost.org or 65.19.141.77 as the host name. Using your chosen domain for this may work in some instances, but for non-HTTP services, it's not fully supported and things tend to work best when you use the server name (tommy.heliohost.org in your case) as the hostname.
  16. Update... It works now on MySQL Workbench but I can't seem to connect from Spring Data?
  17. Greetings. I hope this is the correct section to post this. I've just created a MySQL Database with MariaDB and assigned it to my default site (blasetvrt.helioho.st). In user configuration, I set it up to be able to connect remotely by any host (I tried with both the dedicated radio button selection for it and the one for specific hosts, putting "%" in there). However, when applying the changes, when I click on the connection information under the database, along with the database name, username etc. the hostname remains as localhost and not my personal url host. I belueve MariaDB is not accepting connection requests because I can't connect to the database remotely from MySQL Workbench. How do I fix this? Do I need to get this set up by an administrator? Thank you for your time and attention.
  18. how can find or install '/../vendor/autoload.php' I haven't it in my dir
  19. One more thing, can you edit dns to add these two nameservers? cory.ns.cloudflare.com imani.ns.cloudflare.com Thanks.
  20. Hi there, I would like to add this domain, ygio.uk.to Thank you.
  21. I got this when trying to run a simple hello world: Btw, if I add the shebang:
  22. Thank you very much once again, I see that you do all the work here very well.
  23. Yesterday
  24. Please set the name servers for that domain to ns1.heliohost.org and ns2.heliohost.org. Alternately, for users with external DNS servers, you can use an A record pointed to 65.19.141.67 and an AAAA record pointed to 2001:470:1:1ee::2009
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