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#76611 Stop Working

Posted by M.Reza on 29 January 2012 - 06:47 PM in Customer Service

could i change my server? most of the time, this server is down or have a very low speed....
if yes, how can i request to change? would you do this for me?
thanks for fast reply

#76606 Stop Working

Posted by M.Reza on 29 January 2012 - 03:21 PM in Customer Service

why my website stop working for me?
this is my website: http://pardakht.in
my user : pshop
what happend for my website
i don't see any error and it's become down for 2 days....
please solve my problem

#75560 Suspended My Account

Posted by M.Reza on 23 December 2011 - 06:06 PM in Suspended and Queued Accounts

hello sir
my account user is : pshop
could i know why my account has been suspended?
i didn't receive any notification for overuse or something like that
i had install opencart + joomla
and the joomla website was completely close.
please tell me a reason and let me to backup my website.
i had a few important information on that.

#68472 Error page after 72 hours

Posted by M.Reza on 28 July 2011 - 04:39 PM in Customer Service

i have this error after more than 72 hours
every thing was  ok , for 24 hour, but again, i have seen this error again:

Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.

Thanks for choosing HelioHost! We wish you good luck with your website.