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Showing content with the highest reputation since 07/20/2022 in all areas

  1. We've updated https://heliohost.org to allow logins to Plesk. There have also been countless improvements under the hood to make the homepage faster and more secure. The main difference though is our main website is now running on PHP 8.0, but up until a few minutes ago was running on PHP 5.4 which lost active support almost 8 years ago. We have a lot more changes coming soon such as password resets, changing your main domain, upgrading your storage, deleting your account, load graphs, and a lot more through your new hosting dashboard. We've also made some massive improvements to our VPS signup process that should result in less confusion, and make things easier for VPS customers. We've also added a very basic VPS dashboard which is mostly just links to post your support requests on the forum, but eventually you will be able upgrade your VPS, reinstall your OS, set up reverse DNS, cancel your subscription, and a lot more through the website. Let us know what you think about the new functionality, and if you see anything broken please let us know. Thanks for being a part of the HelioHost community.
    3 points
  2. Tommy now has 3 versions of Python installed. /usr/bin/python2.7 /usr/bin/python3.6 /usr/bin/python3.10 If you need any modules installed please let us know the version of Python you're using and the name of the module. Please note that Django and Flask are not installed yet, but we'll try to get them installed as well in the next few weeks hopefully. Let us know if you have any questions.
    2 points
  3. Thank you so much. There are a lot of people other than just you that is affected by this Gmail issue so they all thank you too.
    1 point
  4. We're happy to announce that new account signups are beginning today. One year ago today without any warning we lost our cPanel licenses that we had been using for over 16 years. HelioHost has been through good times and bad, and the last year is definitely the worst we've experienced. We're coming back bigger and better than ever though. Starting today we will be sending out invites to create a new account on Plesk starting with our biggest donors over the last two years. You can check your ETA and check the current number of invites we are sending out each day at https://www.heliohost.org/eta/ If you're not on the list let us know and we can add you. We will be sending out only 1 invite per day for a few days to make sure everything is working, and then we will increase the number of invites each day as everything gets tested. A huge thanks goes out to all of our donors who have kept HelioHost alive through the last year.
    1 point
  5. 3306. You need to make sure remote access is allowed though...can't look at the moment, but if I remember right, you do that by editing the database user that will be connecting, there's an option on the edit user page to allow the user to connect remotely.
    1 point
  6. For some reason it does that with the images sometimes, but if you press Shift-F5 it starts working again.
    1 point
  7. Yuck. I just logged in as you and see the same thing. Even better, my own account is also doing that. Looks like PMA is broken...
    1 point
  8. This is your actual website. Files in this directory will change the way your website looks. This directory isn't connected to a domain, and you can safely delete it. /home/juliengarrigue.com/wp-config.php I believe is where you should be looking, but it might already be fixed by rescanning for new Wordpress installs after deleting the extra unused directory.
    1 point
  9. I deleted the unneeded domains, and made juliengarrigue.com your main domain. I also deleted the unneeded www symlink, and then took a look at the application page, and it only lists your install once now. My guess is garrigue.heliohost.org was one, juliengarrigue.com was two, and the www symlink was the third one maybe and they were all the same install?
    1 point
  10. Alright, your SPF record has been fixed https://mxtoolbox.com/SuperTool.aspx?action=spf%3ajurisconsult.mg&run=toolpage I forgot a period when I was typing it in by hand.
    1 point
  11. SPF and DKIM have been set up for jurisconsult.mg. Try sending an email to https://www.mail-tester.com/ and post the report here. This tool will let you know if your emails are set up correctly. Please send a real email without any private information included. If you send an email that just says "test" or something your spam score will be high. Also when you post the report link all of the contents of the email will be visible to anyone who clicks the link so don't include any private information in the email. If your score isn't perfect we can fix whatever other issues there may be.
    1 point
  12. I've gotten that before. Gmail requires you have either SPF or DKIM set up. Your domain appears to have neither at the moment. Since you're using our NS, Krydos needs to fix this for you since you can't edit your DNS zones yourself.
    1 point
  13. Unfortunately Moodle 4.x is not available through Plesk's application installer yet. I just ran the update check on it, and the latest offering for Moodle is 3.10.10-156. These application installer tools sometimes take a few months to catch up when applications update, and I know back with Softaculous on cPanel, sometimes it never caught up at all. You'll need to either use 3.x through the installer or manually install 4.x from their website.
    1 point
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