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  1. Hello, I thought I'd take a couple of minutes to say just how much I appreciate HelioHost and I'm really glad it's still around, as without it I would not be where I am today. Before HelioHost I was using silly things like Weebly and/or Webs, not doing proper coding just placing together a website and seeing what came out of it. Then when I was in school, someone I knew had started making a website by coding in HTML and CSS and they mentioned it was hosted on a subdomain by HelioHost, so I took a look, back then it was a nightmare to get your website up and running on HelioHost, or I was just really stupid.. probably the second one. After I managed to get it sorted out and running, I logged in and was amazed at what I saw. I loved the freedom I got with the free webhosting and subdomain, it was a whole new world. Then I was purchased a CSS/HTML book and I started taking tips from that and tips from the internet, and over time I progressed to become a better website developer, even now I'm not the best but I can make do and I get the things I want done.. my websites have improved since a few years ago too and I've even made some websites for people and been paid for it! I was using HelioHost on and off for a good year or two before I stepped away and looked into getting my own domain and some webhosting from another place as HelioHost took a little tumble and had regular issues, then I went into new projects and a few years later joined up with a friend to make a very popular music website (SmashLeaks) which unfortunately has now closed down, we used Wordpress for this and I did coding as and when I could to improve the site. More recently I made a website for my Mother's work, a website for a hobby she enjoys (which I was paid for) and I'm currently working on making a website for a Parkour and Free-running group called TeamShift. I honestly feel though, that without HelioHost I would not have made it to where I am today, I'm working at a company called PlugPayPlay which sells gameserver hosting, etc, but I would never have got into this if I had never got into webhosting as it all sprung off of each other, from web development to gaming to joining the company. I joined in October 2011 but was there for a short while before leaving, then rejoined in May 2012 and have officially been here an entire year now and I've progressed to become the Director of Sales and Marketing and have helped to take the company to new heights. I'd like to take this chance to thank HelioHost for existing as without it my life could have been completely different. If you're considering web development, then go for it, just do it, what do you have to lose? Start out like I did, a noobie to it all and learn from the professionals. Use free templates, modify them, that's another way that I learnt was modifying existing templates and learning how the code works and why. It was only recently yesterday that it came to my attention HelioHost still exist and I'm so glad that they do, HelioHost helped massively. Thank you.
    20 points
  2. One of the biggest problems on forums these days is lack of good forum etiquette. What some of the newer users of message boards don't understand is that forums have a very different environment from a chatroom, an instant message conversation, or even an email correspondence. Users of respectable message boards are expected to act maturely. And therefore, to help some of our newer users, I have created this guide to maintaining good forum etiquette. Use spelling and grammar correctly. Always capitalize the first letter in a sentence, even if you only have one to post. Always use periods. Capitalize only when necessary. Remember, all caps means you're yelling. Use commas and punctuation marks. The only excuse you can have for bad spelling or grammar is that you are not a native of an English-speaking country, and even then, you should do your best to learn English.Don't post just to up your post count. In fact, don't even pay attention to your post count. The senior members of a forum aren't respected because they have lots of posts, but because they are good contributors. You should strive to do the same.When you post, make it in-depth. Never just say "I agree" or "Good idea." Describe your idea. Say "I agree because..." or "Good idea. I think..." We want to hear a developed opinion, not just a short statement. Two or three word posts aren't really contributing anything to the forum.Know what you're talking about. Most forums are a community of experts and enthusiasts, and they love to discuss their passions. However, if you go into a topic you don't know much about and say something ignorant, it'll really tick them off. Especially if you stated it with authority.Never ask someone a question you can could easily get answered through a search engine or an encyclopedia. People expect you to find things out on your own instead of getting other members to do it for you. Laziness is frowned upon.Make sure never to turn a topic into back-and-forth conversations on random things. Topics are made for a reason - to discuss something. If you go into a topic and turn it into something completely irrelevant from what it was intended to discuss, you're only ruining it for the users who seriously want to discuss that topic.Don't just go through every topic in a forum posting in each one. Most people will find it hard to believe that you actually have something important to contribute to a topic if you post all over the place.Don't overdramatize unimportant things. There is no need to post a sorry thread if you broke a rule, or make a big deal when something doesn't apply to you. If you made a mistake, no big deal. If you follow these rules, people will forget all about it in a month or so.Don't freak out if no one responds. People have things they need to deal with outside of HelioNet. If you have a question and it has gone several days without being answered, kindly bump the thread up so others may see it.These are just the basics of forum etiquette. You'll learn much more as you post and interact with the community. We won't chastise you for a mistake, but we expect you to do your best to follow this guide. Good luck, and happy foruming © Copyright Helio Networks 2006-2009
    17 points
  3. A new European law is coming into force which means that websites must make their users aware of what cookies are and receive some form of consent. Although HelioNetworks (HelioHost and HelioNet) is based within the United States, I would like to clarify how we use cookies at HelioNetworks. By using our services and browsing our website, you are giving consent for us to place cookies on your computer. In case you are not already aware, cookies are little pieces of information that are placed on your computer. We use cookies for a variety of reasons, such as analytics, secure logins, etc. Below is a list of cookies which we have picked up on. Please be aware there may be more that we have not noticed. The below list my change at any time without notification Cookies from heliohost.org __utma __utmb __utmc __utmz _jsuid first_pv_51643 A randomly generated session cookie Cookies from helionet.org helionetcoppa helionetmember_id helionetpass_hash helionetsession_id Cookies from cPanel (stevie.heliohost.org:2082, johnny.heliohost.org:2082, etc) cprelogin cpsession didgettingstarted lang langedit logintheme showdotfiles Cookies from doubleclick.net (Advertising - see the website for details if any) _drt_ id Cookies from getclicky.com & in.getclicky.com & static.getclicky.com (Analytics - see the website for details if any) _cfduid cluid Cookies from invitemedia.com (Advertising - see the website for details if any) camp_freq_p1 exchange_uid impressions_p1 io_freq_p1 subID uid Comments are welcome. Thank you very much. jje HelioNetworks Administrator
    15 points
  4. Less than 24 hours later we have already managed to negotiate and sign a contract with Plesk that is even better than the one we had with cPanel. It's going to be a lot of work to rebuild everything with Plesk, but in the long run this will be a good thing to get rid of cPanel. Plesk can run on Windows and Linux so we will be able to offer a unified system that includes all of our existing Linux servers as well as our Windows server Lily. Since Lily will have a real control panel it will make it much easier to create an account on her and give easy access to many more people to develop their websites for free using Microsoft's ASP.NET. Plesk is excited to be given the opportunity to supply the control panel that we use to provide much needed assistance to thousands of students, the underprivileged, and small businesses around the world that cannot afford to pay for hosting. Part of the contract includes our permission for Plesk to feature our logo, our mission, and our success stories on their website. Honestly, we couldn't have even hoped for something more perfect than this. It's going to take some time to get everything switched over though. Now that we have a new contract for a control panel our next highest priority will be backing up everyone's account. Then we will wipe Tommy and rebuild him using Plesk, and begin restoring accounts. After that will be Ricky, and Johnny. In the meantime you might consider a VPS to keep your site online using the same domain that you have now. You can find the VPS signup page at https://www.heliohost.org/vps/ Let us know if you have any questions or need help with anything during this painful transition. Thanks for being a member of the HelioHost community.
    12 points
  5. We're getting closer to having Tommy ready to begin transferring accounts over. In order to help test the new Plesk server we will be gradually rolling out account transfers through a Tommy beta test. We have made a list of donors from the last year, and those who have donated the most will be getting first access to the new control panel. Things are a little rough around the edges right now, and not all the features that we will eventually offer are ready to go yet though. Tomcat hasn't been installed yet, but we hope to offer Java/JSP service on Tommy again soon. Node.js is already available, as well as PHP 8.0, 7.4, 7.3, 7.2, 7.1, 7.0, 5.6, 5.5, and 5.4. We're really excited to offer the latest PostgreSQL version 13.3 which is a huge improvement over the PostgreSQL 9.2 that cPanel provided. We also have MariaDB 10.6 installed which is a huge upgrade from MySQL 5.7 that cPanel provides. If you're not familiar with MariaDB it's basically what MySQL should have become. The founder of MySQL started the MariaDB open source project when Oracle, a for-profit company, took over control of MySQL. We don't have the DNS situation set up quite yet, as it's going to require a lot of custom code. That means that Tommy users won't be able to add new domains themselves or edit DNS records. That will be fixed eventually. There may also be a lot of other issues that we haven't even discovered yet, and that's why we need brave donors to help test things out for us. If you have any questions about what is available let us know. If you're a donor and don't want to help test the new server quite yet you can opt out by letting us know and we'll transfer you over when things are a little more ironed out. If you're not a donor and you want early access to the Tommy server it's not too late to become a donor either. When your account is transferred you will receive an email explaining how to log in. We're hoping to begin transferring the first accounts in the next week or so. We're just announcing the beginning of the transfer early so people can opt out of the beta test if they want to.
    11 points
  6. The data center visit and hard drive install went great on Monday. Ashoat was at the data center working on the servers for almost 12 hours so everyone give him a big round of applause. Now that the new hard drives are installed and tested we will be moving Johnny to the new drive later today. This means Johnny will be down, likely for several hours, and most of the VPS will experience slower speeds due to the hard drive running at 100% speed copying Johnny over. After Johnny is fully moved and booted back up the newly separated VPS and Johnny should both be quite a bit faster.
    9 points
  7. The first of the Tommy beta test invitation emails have been sent. The invites are being sent to our top donors on the Tommy server whose accounts have properties we want to test with the transfer script. Once all aspects of the transfer script are fully tested we will proceed to transfer all of the accounts. Please check your email in case you have been selected for the beta test.
    8 points
  8. Having free hosting is great, but you also need a domain in order to get your website online. You could of course use a free subdomain from your webhost, but that generally limits your options and means you cannot transfer your website elsewhere without having to change your URL as well. That's the problem a free domain solves. This list is composed of providers who offer free domains at no charge and give you full DNS control as well as the ability to use your own nameservers (or the nameservers of HelioHost). Free domain providers: FreeNOM - The company previously responsible for .tk is now also poviding free .cf, .ga and .ml domains. This is the only provider who offers free top level domains. But be warned, .eu.org - Free subdomain with rather complicated registration procedure. But this provider has been around since 1996 and most likely will be around for a long time. nom.za - This is a special provider. The good news: nom.za domains are not free subdomains, they are valid third level domains just like .co.uk domains. The bad news: there are a lot of strings attached to managing a .nom.za domain, which you can find on their website (and are too extensive to be covered here). FreeDNS: FreeDNS is a service where people can submit their domains so other people can get subdomains from it. This community oriented nature means there are over 100,000 domains in there pool and many of them can be used to get free subdomains. Source: This list has been made possible using the list from http://getfreedomain.name/ Dead links (that may come back): Free Available Domains - A clean, no nonsense provider with free subdomains of usa.cc, sxx.in, flu.cc, nut.cc, ibiz.cc, igg.biz and tld.cc. .cu.cc - A popular free subdomain provider. They have been doing quite well in the last few years and have a neat referral program to earn some extra money. Interdots: Interdots is a company with many different "registrars" under them. Each registrar is responsible for a number of domains they provide subdomains for, with each registrar being responsible for a different top level domain. Except for their names and domains they offer, all registrars are almost the same so if you've tried one, you've tried them all. nic.de.vu - providing free subomdains of various .vu, .tc and .ms domains PopNIC - providing free subdomains with the .pn TLD NeuNIC - providing free subdomains with the .vc TLD HomeNIC - providing free subdomains with the .hm TLD UNONIC - providing free subdomains with the .tf TLD MediaDots - providing free subdomains with the .mn TLD LavaNIC - providing free subdomains with the .lv TLD
    7 points
  9. On a VPS you get the entire server to yourself. By default it's just a bare operating system with SSH command line access, but you can install any web based control panel you want except for cPanel. If you install cPanel and pay those bastards a single cent I will delete your VPS myself. One popular configuration is Ubuntu 20 operating system and Hestia free control panel. You can of course do everything from the command line too without a web based control panel. In that case you would just install a web server, such as Apache or Nginx, and then you would need to install Postgresql and import your databases in, and you would need to install a php version as well. Control panels can make all that easier to manage by installing it all for you. Feel free to do some research on control panels before you submit your vps request. Some control panels only work on certain operating systems so you would need to select the custom option, and choose your os. Ubuntu 20 with Hestia does support Apache, Postgresql, and PHP which you use now.
    7 points
  10. We've made a lot of progress towards converting to Plesk. Our database which was over 18,000 users has been cleaned up, slimmed down, and restructured in preparation for the upcoming control panel switch. All of the existing archived accounts have been moved from archived state to backed up state. That means that all accounts are now available to download from https://www.heliohost.org/backup/ instead of just the active accounts. Some accounts backup links were changed in this process so if you have a link from a month ago it won't work anymore. If you need to download your backup you can just submit your email address and username again to get the new link. If you're having trouble downloading your backup let us know and we can help. We've also been hard at work converting all of our internal admin tools to support Plesk. In most cases they have to be completely rewritten from the ground up which, as you might imagine, takes quite a bit of time. Some of the code we were using still was written in 2008 so this is a great opportunity to modernize our systems as well. Currently we're still testing the account transfer process from cPanel to Plesk to make sure it works 100% correctly before we start using it on real accounts. We plan to start transferring real accounts, if everything goes well, as soon as this weekend. We'll keep you updated, and when your account is transferred we'll email you to let you know how to log in to Plesk.
    6 points
  11. Yeah...that's not surprising. HelioHost does not tolerate phishing activity of any type, whether it be phishing websites, emails, or the sale or distribution of software for phishing. Can you explain what you were planning to do with it?
    6 points
  12. By now you may have noticed that Stevie didn't boot up yesterday like we were hoping. Rest assured that we're still working with the Hurricane Electric technicians on site with the server to try to get him running again. If we can get Stevie booted up we will try to give a warning via a news post before he comes back online so that the largest number of people can get their backups in case he crashes again right away. At this point if the technicians can't get Stevie running again we may have to wait until a Heliohost admin visits California to see what we can do with the server in person. Our deepest apologies for the inconvenience this unexpected downtime has caused. It really caught us by surprise as Stevie has had 99%+ uptime for every month for the last 6 years or so. There was no warning whatsoever prior to the first crash.
    6 points
  13. Tomorrow, 2021-08-30 starting around 7pm UTC, we will be doing maintenance at our data center which will cause downtime on all of our servers and VPS, including our main website heliohost.org and our forums helionet.org. We estimate the downtime will probably be around an hour for each server as long as we don't run into any significant issues. Our last fundraiser was successful and we are now installing the hardware that we raised the money to purchase. This will increase the performance of Johnny, Ricky, and all of our VPS as well. The fundraiser also paid for network hardware speed improvements which were completed earlier which allows for faster downloads from all of our servers and mitigates the effects of ddos attacks. We will also be installing some hard drives for a new server named Morty that we hope to release in a few months after we finish rebuilding Tommy, Ricky, and Johnny with Plesk.
    5 points
  14. We thought people might be wondering how the transition to Plesk is going so here is an update. We have reduced the size of the Tommy cPanel server from 16 GB of memory down to 10 GB of memory, and created a new Plesk Tommy server with 10 GB of memory. We're going to keep the cPanel version of Tommy running while we continue setting up the Plesk version of Tommy at the same time. Then when the Plesk version of Tommy is ready we will begin moving accounts from cPanel to Plesk with zero downtime. Once all the cPanel accounts are converted into Plesk accounts we will shutdown the cPanel version of Tommy, and increase the memory of the Plesk server to 20 GB. If you have an active account on Tommy you will receive an email when your account is converted to Plesk. Setting up Plesk is taking a little longer than we expected because we're having trouble getting Plesk to interact with our nameservers. None of the DNS extensions we've tried are working, so we're going to write our own extension which will allow Plesk users to be able to add domains, and update their DNS records. Existing accounts can be moved, and we can write a custom script to edit the DNS records of each account when the account is transferred, but until we get this extension written it won't be possible to edit DNS records through Plesk or add new domains without admin assistance. After Tommy is done being converted we will begin work on Ricky which shouldn't take nearly as long because we've already worked through all the Plesk issues while setting up Tommy. Then Johnny will be last to be converted. Just like with Tommy we plan to do zero downtime transfers from existing cPanel to Plesk accounts by running duplicate copies of the servers at the same time. We'll provide more details in the coming weeks. Let us know if you have any questions. Thanks for your patience during this unexpected control panel upgrade.
    5 points
  15. I'm going to assume it has something to do with the 20+ databases that used all the resources of our server, violating our Terms of Service. It could also have something to do with trying to run spam sites with our services. Also... What does this have to do with anything? We've always been a community. A ticketing system is unfeasible given our staff of volunteers. No one has controlled you. What? We warned you at at the beginning to keep backups. It is not our fault that you failed to read/heed our Terms of Service. No one can help you if you do not speak up. HelioHost is a not-for-profit organization that has been running for over five years. I don't think we're scamming anyone. Maybe you also should find better things to do with your time besides ranting. Again, this is a volunteer effort for a organization that provides a free service. We do this in our spare time. I agree. You shouldn't judge people that you don't know. We have been professional with you. We also bathe regularly. I attend the University of California, Berkeley. I have worked at Amazon and am working at Google next summer. What have you done lately? This is your first and final warning. If you continue being disruptive, you will be banned and your hosting account removed.
    5 points
  16. Thanks. Sorry it's taking so long, but like I said I'd rather spend a little extra time up front rather than making thousands of mistakes worth of extra work later.
    4 points
  17. I wonder what cP is thinking right now now that we dropped them in under 24 hours. cP: "Hey these guys have been a 16 year customer and we're losing money on them, they'll just pay up if we demand 17k no matter how small they are" HH: Switches to Plesk. cP: *pikachu face* (if they had done any research on us, they'd realize we quite literally can't afford their product). As for why cP is so expensive nowadays, digging shows that apparently they'd gotten bought back in late 2018 by a VC firm...which explains the massive price hikes they had. VC firms basically exist to extract as much money as they can from an acquired company. Either it becomes extremely profitable (often at the expense of its customer base) and they ride the gravy train for a while then sell it, or they fail at making it profitable, in which case they squeeze what they can out then pile debt from other investments into it and let it go bankrupt (see Toys r us).
    4 points
  18. If you think he's joking, go right ahead.
    4 points
  19. We have finally upgraded our forum! The software we were running for our support forum was written in 2013 so it was long overdue for an upgrade. You can still find the old forum located at https://classic.helionet.org/ if you need it. The new forum was upgraded from a backup made on June 13th so all new forum accounts and all new posts for the last two weeks only exist on the old forum not the new one. We will provide support on both forums for a while we get all the kinks worked out of the new system. Let us know if you notice anything acting strangely.
    4 points
  20. In the morning at about 11am I'm having trouble connecting with mysql service on the server stevie , thank cualquiern information on the subject. tankyou in the morning at about 11am I'm having trouble connecting with mysql service on the server stevie , thank cualquiern information on the subject
    4 points
  21. Heliohost is in the process of getting a new server, and we would like to let our users know how they can help! This new server will be better, faster, and stronger than all of our current servers, and will allow us to provide free hosting to even more eager Heliohost users. Why do we need a new server? You may have noticed that our main website http://heliohost.org/ our forum http://helionet.org/ and our Johnny accounts have been getting progressively slower and slower. This is a problem! We've outgrown our current array of servers, and by adding a new server we will be able to alleviate the above problems. We expect Johnny accounts to get a lot more stable, and have drastically improved uptime. We expect our homepage, and our forums to load quicker. Best of all, we will be adding a new server that users can create accounts on to help ease the over-crowding on both Stevie and Johnny. How can YOU help? New servers cost a lot of money in up-front cost, monthly bills, and work for our admins. We would love for our users to be able to help out with this process. Most free hosts are just schemes to try to sell you paid services, but here at Heliohost we believe that hosting should be FREE! Not just a crappy free hosting scheme with such restrictive settings that you can't actually run a real website. Heliohost is different. One of the most common questions we get from our users is, "How does Heliohost provide quality hosting for free?" Donations Like most free services Heliohost relies on donations from its users to continue operation. If you can spare any amount even as little as $1 it will help. To make a donation right now you can visit https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=P63828V7WFM54 Ad Revenue A lot of our money comes from ad revenue. If you can't afford to make a donation you can still help out by whitelisting Heliohost in your ad blocker. If you view the ads on our homepage, the forums, and your cpanel interface it all adds up to money that we can use to continue operation and improve our services. In addition to whitelisting and viewing our ads you can also click ads that appeal to you. Clicking ads provides Heliohost with even more money than just viewing the ads. There are even browser addons that will click the ads for you if you want to install something like that to help us out. Social Media As a free service Heliohost would rather spend our money on providing better service to our users than spend our money on advertising to get more new users. This means that we rely on our existing users to spread word of mouth recommendations of Heliohost's services. The easiest way to help advertise Heliohost is by using social media to let all of your friends and followers know about us. You can like us on Facebook https://www.facebook.com/HelioHost-133105633434140/ You can follow us on twitter and you can even give us +1 on google plus if you use that https://plus.google.com/116755433050903410191 Write a review Setting up a new website, or moving your existing website to a new hosting service is a lot of work. People want to know how good a host is before they go to all that work so writing up an honest review of our services is a great way to help out. If there's something you love about Heliohost let everyone know. If there's something you think we could improve on let everyone, especially us, know about that too. There are hundreds of host reviewing websites on the internet in every language imaginable so it's beyond the scope of this news post to start listing them all. Just get creative in your google queries. Post about us in a group that you belong to. Let people at your school know about us. If you speak a language other than English we would love for you to write recommendations to use our service in all languages too. Help other users Did you know that Heliohost admins are volunteers? Did you know that any Heliohost user can be promoted to admin simply by being helpful and answering the questions of their fellow users on our forums http://helionet.org/ and our http://www.heliohost.org/home/support/chat IRC channel? With the addition of a new server we will need even more admins to help out with the added numbers of users. Now is a great time to earn yourself that promotion by being helpful. Not only that but the best way to learn about all of the tricks of hosting is by trying to help other users. Ask any of Heliohost's admins and they will all agree that they've learned a ton and gained all sorts of useful experience by being an admin. But wait, there's more! Being a Heliohost admin is a lot of fun too! If you have any comments or suggestions regarding the new server we would love to hear from you. Thanks for being part of the Heliohost community.
    4 points
  22. Aww this is heartwarming to read
    4 points
  23. Sorry guys... the issue this time was that the shutdown caused actual disk corruption, so the process of checking the disk (fsck - "filesystem check") was more long and involved.
    4 points
  24. If you upload files to cPanel and then get moved to Plesk the new files and changes will transfer over so feel free to continue trying to update your site as best as you can. We will not be restoring the backups we made a month ago onto the Plesk servers. Those were just provided for anyone who wants to download a copy of everything. We will be copying directly from the broken cPanel server straight into Plesk.
    3 points
  25. Yes, Ricky and Johnny should take significantly less time because the same process and scripts that we developed with Tommy can be copied to the other servers rather than having to rewrite them from scratch again.
    3 points
  26. Tommy and Ricky are both done backing up, and links to download the full backups have been emailed to all of the active accounts. If you didn't get an email for some reason you can download your backup from https://www.heliohost.org/backup/ If you're having trouble downloading your backup let us know and we can help. The backup files contain all of your files, databases, emails, and all of your cPanel settings. If you need any help extracting the information you're looking for from your backup let us know and we can help with that as well. Johnny is now backing up, and we expect that process to take about 3 days to complete. Since Tommy is done backing up we will be taking him offline soon to start installing Plesk.
    3 points
  27. Considering all of us here are heavily anti-Wordpress, I doubt that will happen. If anything, we'd probably fix it by banning it.
    3 points
  28. One of the clauses in the contract I signed with Plesk stipulates that they have to give us 30 days prior written warning if they want to revoke our licenses. They seem really excited to supply the non-profit licenses for us though so that probably won't happen.
    3 points
  29. The backup drive resize on Cody has finished successfully and our main heliohost.org website is back online. Now that we have the space prepared to hold all the backups Tommy is now processing through all the accounts and backing everything up. When Tommy is finished we will make another news post letting you know how you can download your backup. Since the main website is back online you can now signup for a VPS if you want to have a server ready for when we take Tommy offline to rebuild him with Plesk. Let us know if you have any questions.
    3 points
  30. I've actually been looking at Plesk for years ever since we set up Lily, but obviously the control panel is the foundation of an entire web hosting company so switching is a massive undertaking. There are very few control panels that run on Linux and Windows. Some run on just Windows, and most run on just Linux, but not both. Plesk will allow us to have both Linux servers and a Windows server and it will tie everything together. I would love to go with free and open source, but as far as I know only a few open source projects have experimental support for Windows hosting so far. As soon as I contacted Plesk asking them if they could help us, they literally dropped everything they were doing to get us a contract to sign before I changed my mind and looked elsewhere. Plesk, unlike cPanel, realizes that a verified and experienced non-profit with the purpose of providing free hosting is a gold mine for public relations. It's actually part of the contract that I signed that we have to let them put our logo and story on their website. This will make them look really good, and they know it. Plus as a free host we attract a lot of people who are new to hosting, and have zero experience with any control panel. Over the years we have gotten literally hundreds of thousands of people hooked on cPanel. When they move on to paid hosting they make sure that cPanel is available before they signup because that is what they know and love from using it here. Now we can get all those people started on Plesk instead. 100% without a doubt cPanel thought that we couldn't survive without them, and we would just give up and hand over the $1442 per month to keep their licenses. Absolute pure greed. If the reason was anything other than money they wouldn't have just said "you can buy full licenses".
    3 points
  31. Yes! Definitely pay us. Donors have to follow the same rules about illegal content as everyone else so if you pay us and then set up a phishing site we will still suspend you and keep the money. Not only that, but we'll also get some bank information about you to give to the authorities that will hopefully arrest you soon. You have the best ideas, and are obviously one of the most intelligent people on the planet.
    3 points
  32. 15 years ago on March 2nd 2005 HelioHost was born. The last 15 years have had their ups and downs, but we managed to weather everything that was thrown our way and even thrive. We adamantly stuck to our ideals to continue providing free web hosting to thousands of users worldwide, and have grown considerably along the way. We started as a simple forum and cPanel reseller plan, then we moved to a VPS, followed by renting a dedicated server. After that in 2008 we bought our first server, Stevie, and two years later in 2010 we bought our second server, Charlie. Then in 2016 we bought our third server, Eddie. In 2018 we ran dangerously low on storage space so we reached out to the community by starting a fundraiser to buy more hard drive space. The fundraiser was a success and we used the extra space to create a Windows server named Lily. The extra storage space that the community funded has also allowed us to start offering affordable VPS subscriptions in addition to our free shared hosting plans. Finally, in 2019 we ran another successful fundraiser to buy our fourth server, Sparkie. We're not done either. We will continue to do what we're doing for as long as there is a need for free hosting. Who knows what the future will bring?
    3 points
  33. Our account creation process has been improved. When you create an account we actually create two accounts for you. One account is the hosting account itself, and the other is a forum account to make getting support easier. The way it worked before was if you deleted your hosting account you wouldn't be able to recreate that same username because your forum account still existed and would block anyone from choosing that username. This meant that you would need to get an admin to change your forum username temporarily before you would be able to recreate your hosting username. This was confusing for users because they would obviously think that since they can't reuse the username it must mean their old account wasn't deleted yet. It also made a lot more work for the admins because we would have to explain all of the above, then rename their forum account, and then rename it back once the new hosting account was created. Now the account creation process not only allows you to use the same username as a forum account, but actually suggests it if it finds an already existing forum account that matches your email address. This also means that no one else can steal your username while you're in the middle of moving between two servers, because the only way you can have a username that already exists on the forums is if you have access to that email address. The reason we implemented these changes now is because the Tommy server will be coming back online soon, and we want to make it as easy as possible for people to recreate their accounts. Let us know if you find any bugs or if things aren't behaving the way you would expect.
    3 points
  34. HelioHost offers free 1 year registration on domains for users who are active users of our service and productive members of our community To get a domain registered, you must have the following qualifications: 1) You must have been a member of HelioNet for at least three months. 2) You must have at least 400 posts. No Exceptions! For every new domain or domain renewal (domains must be renewed yearly) you request, you must have 400 posts. For instance, you may register a single free domain when you have 400 posts, but you will have to have another 400 posts (for a total of 800 posts) in order to renew it the following year. Similarly, if you want to register a second domain you will need to have at least 800 posts, assuming you haven't yet renewed your first domain. If you have met the above requirements, you may initiate a free domain request here. Make sure that this domain has not been registered yet! To do this, execute a simple WhoIs search for your desired domain. Include the following information in your thread: 1) Your full legal name 2) Your email 3) Your home street address 4) Your city, state/province (if applicable), zip/postal code, and country of residence 5) A daytime phone number where you can be reached, including country code (+1 for the USA) 6) Your organization (if applicable) 7) The domain you want to register. 8) The HelioHost account you want this domain to be pointed to. All the above information is required due to ICANN restrictions. If you are uncomfortable posting this information on our forum, please PM it to a Root Admin and post in this topic letting us know that it has been sent by PM so we can check our PMs for it. Be advised, however, that WHOIS information is public, and anybody can look up your information by running a WHOIS search on your domain.
    3 points
  35. This isn't silly at all, in fact many people have been asking. When we get some more disk space and the new Lily server, we are going to offer the chance for people to buy more space. The exchange rate is $5 for 1000MB of space.
    3 points
  36. Heliohost has decided to start allowing a few free Tommy accounts each day since it might be a while before we can get Johnny and Stevie running again. New account signups will open in a few minutes, and then each day they will open at midnight UTC. If you're not fast enough or lucky enough or you just don't want to wait until a certain time of the day to create your account we will still be offering Tommy invites to anyone who makes a donation of any amount. Keep in mind that donations that are much less than $1.00 USD will result in $0.00 received by Heliohost because Paypal will take all the money in fees. Since Heliohost receives no money from these small donations we will refund the donation back to you and you won't receive an invitation. Sorry, but we only give out invitations for donations of any amount to Heliohost, not donations to Paypal.
    3 points
  37. Great news everybody! We've been rebuilding Johnny, and are now ready to allow a few people to start creating accounts. As soon as Stevie started crashing http://heliohost.grd.net.pl/monitor/archive/?2016-11-30 the Heliohost administrators immediately began work getting Johnny set up again. We gave Johnny users 72 days to take backups of their old accounts, but the old version of Johnny has now been completely wiped removing all traces of the broken server. However, if you failed to take a backup of your site during the allotted time we may still have some archived information for you. Just make a post on our support forum http://helionet.org/ to inquire about the status of a backup. We don't have infinite storage space on our servers, but we tried to back up as many accounts that were active when Johnny crashed as we could. If you had an account on Johnny and would like to start using it again you will need to sign up again, and then restore your backup. Your old account will not be automatically created for you. The signups per day on Johnny will start out limited in number as we continue getting the server functional. Not all of the work getting Johnny set up is completed, but enough is done that some users can begin creating accounts if you wish to. Let us know if you have any questions.
    3 points
  38. I want to add a email method of cpanel in my website but I don't know the properties of cpanel's email Means I want to know the host, Port of the cpanel email If anyone knows then Please Help.
    3 points
  39. I am getting an error while trying to import database on mysql 5.5. Here is the error: Error SQL query: CREATE TABLE `dp_banks` ( `id` INT( 11 ) NOT NULL AUTO_INCREMENT , `owner` INT( 11 ) NOT NULL DEFAULT '0', `bname` VARCHAR( 128 ) NOT NULL DEFAULT '', `baddress` VARCHAR( 128 ) NOT NULL DEFAULT '', `bcity` VARCHAR( 64 ) NOT NULL DEFAULT '', `bzip` VARCHAR( 16 ) NOT NULL DEFAULT '', `bcountry` CHAR( 2 ) NOT NULL DEFAULT '', `bstate` VARCHAR( 32 ) NOT NULL DEFAULT '', `bphone` VARCHAR( 32 ) NOT NULL DEFAULT '', `bnameacc` VARCHAR( 128 ) NOT NULL DEFAULT '', `baccount` VARCHAR( 32 ) NOT NULL DEFAULT '', `btype` CHAR( 2 ) NOT NULL DEFAULT '', `brtgnum` VARCHAR( 9 ) NOT NULL DEFAULT '', `bswift` VARCHAR( 32 ) NOT NULL DEFAULT '', `status` TINYINT( 1 ) NOT NULL DEFAULT '0', `default` TINYINT( 1 ) NOT NULL DEFAULT '0', PRIMARY KEY ( `id` )) TYPE = MYISAM AUTO_INCREMENT =1; MySQL said: #1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'TYPE=MyISAM AUTO_INCREMENT=1' at line 19
    3 points
  40. Moved and pinned to Website Management and Coding since it's most relevant, plus I think it'll be nice for users to read this when they get discouraged.
    3 points
  41. Just found this tidbit of awesomeness, enjoy. http://sci-ence.org/vapid-arguments/
    3 points
  42. We need testers for our new skin! It's based on HelioNet and teh original IPB skin, and I tried to make it look good *finger crossed*. I need you guys to kind of beta test it, see if there are any problems, before I set it as the default skin. Here is how to change your skin to the new "beta" one: - Click "My Controls" in the upper right hand corner - Click "Skins and Languages" in the navigational bar on the left, under Options - Change the "Board 'Skin'" to "HelioNet," and now click "Change My Account Options" As kinda beta testers, I want you guys to find problems with the new skin (ie, missing pictures, etc.) The following problems I already know about: - In the header with the logo at the top, the bottom line doesn't cross all the way through - Some colors are still the same from the previous skin; this is due to my lack of CSS skills I'm working on those problems up there ^^, btw. So what are you waiting for, get out there and test!
    3 points
  43. That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
    2 points
  44. Loki is now piece of shit (previously they were a prisoner of war - piece of shit hybrid)?
    2 points
  45. To create the ghost package that is linked on the wiki I spun up a new VPS, installed ghost as their website instructs, made a few small changes that I don't really remember, maybe just a symlink, and then zipped the whole directory structure. To upgrade ghost to the new version using a new zip file like that I believe you would need to export all your data, install ghost again from scratch, and the import all your data.
    2 points
  46. It is possible but you'll need to backup your site and delete your account first by using this script: http://www.heliohost.org/scripts/delete.php. After that, your forum account will have to be renamed by a root admin. This is in order to avoid conflict when registering for a new hosting account (with the correct username). A root admin will send you an invite for Tommy via email for you to sign up again.
    2 points
  47. I have access to view some of the finances and can agree that there seems to be no threat of Heliohost shutting down due to lack of funds. If you feel compelled to show your gratitude for our service through a monetary contribution there is a donate button on the homepage of heliohost.org. I don't know exactly how to tell you how much bandwidth we use because we offer unlimited bandwidth. Which means that we don't even track how much bandwidth each account uses. Perhaps the ISP monitors how much bandwidth we use and it's on the monthly bill or something, but I wouldn't know. Anyways, taking the average data transfer per second and multiplying it out it looks like: Stevie: 808,583 mb/month Johnny: 722,516 mb/month Keep in mind those numbers are just apache, not cpanel, ftp, etc and they are a really rough estimate based on some numbers that I could find. Which ISP we use should be fairly easy to determine yourself 8 81 ms 78 ms 77 ms Hurrican-Electric-LLC.Port-channel100.ar3.SJC2.gblx.net [64.214.174.246] 9 * * * Request timed out. 10 79 ms 77 ms 79 ms lafrance-internet-services.gigabitethernet3-15.core1.fmt1.he.net [66.220.10.126] 11 87 ms 73 ms 76 ms cody.heliohost.org [64.62.211.132]
    2 points
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