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eggcite

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Posts posted by eggcite

  1. Thanks Krydos! I'm not finding the email, even in spam. Was it sent to the c... @protonmail.com address? 

    Thanks for all you guys do

    1 hour ago, Krydos said:

    Thank you for the very generous donation. You have been sent an email with a link which when clicked will move your account to Plesk. After the link is clicked there will be a second email when your account is ready to be logged in to, and instructions on how to login. Thanks again.

     

  2. Hello!

    Krydos helped me remove an SSL auto-redirect from the Apache config for my website for my account awhile back: 

    I'm helping my old piano teacher with his website (also hosted on Heliohost), and he told me that students are unable to access the page because of the same issue: his account is `dqdang` and it should host carrolltonmusic.com

    Could you also remove the SSL auto-direct from his site as well? It is just a static site.

    Thank you guys!

  3. Long time, no see!

    Thanks for working hard on the Plesk transfer. Looking forward to it.

    In the meantime, is there a way for me to remove the auto-SSL-redirect imposed on my website by cPanel?

    Via SFTP, my /public_html/.htaccess does not contain any redirect rules. According to the cPanel blog, "This information is stored in the account’s user data files (/var/cpanel/userdata), and the redirection is built into the domain’s vhost configuration...No longer will a manual .htaccess redirect...be required." I've never dealt with vhost before.

    How can I undo whatever cPanel did to force the HTTPS redirect? My site is just static content, and I'd like it to just stay on HTTP until Plesk is up and running.

    Thanks!

  4. Hello!

     

    I just donated (much less this time around,  :D ) - could you send a Tommy invite to the email associated with this donation:

     

    Paypal Transaction ID: 5197-7384-9045-2833

    Amount: $10 USD

     

    Once the account is created, could I ping again to have its inactivity immunity and storage amount increased, and the associated email changed?

     

    I am not trying to make a second account for myself, I'm helping a music teacher setup a website and will request to have the account changed to the teacher's email once I finish.

     

    Thanks guys!

  5. I increased your storage to the maximum currently allowed by our system, and you have inactivity immunity until 2029-01-10. I'll set the VPS up for you, and email the credentials if you want it. Just let us know. Thanks again!

     

    Haha I'm just happy I don't have to remember to login all the time!  No, thank YOU!!

  6.  

    The donation is verified.

     

    I seriously can't believe my eyes. That is VERY generous of you. When we originally set the goal for the gofundme we all had little to no expectation of actually getting that many donations. It's not a secret that HelioHost has lost money for like 4 years in a row. When we do our taxes in December I guess we'll know for sure, but I have a feeling this is going to be the first year in a long time that we've actually finished the year in the black. It's not easy running a non-profit, and over the years we've had to grow and adapt to the changing world to stay in business. Ashoat started this company back in March 2005, so in just four months we're going to be celebrating our 15th anniversary. What a great way to celebrate by launching the new Sparkie server, fully funding the gofundme, and actually not losing money for a whole year.

     

    I'm not going to lie, there have been many times where I've questioned if it was worth all the effort to keep HelioHost running. Dealing with customer support issues we mainly see the worst. People complaining and being unhappy about things and breaking our terms of service are generally the loudest, and get the most attention so it's easy to forget about all of the thousands of people that we help each and every day. It's just amazing to me to see the support from the community for this little project. Donations like this prove that it's not just me that wants to see this non-profit succeed, and it makes me want to carry on and continue improving HelioHost. Maybe someone reading this message is just like you Caleb, they may not be able to afford paid hosting right now, but after using our free service for a while they find themselves in a position financially to make a generous donation of their own.

     

    I also want to take this opportunity to thank Roy for his also very generous donation of $300. Between the two of you 31% of the goal was achieved. A big thanks goes out to all the small donors as well. Obviously the biggest donations get most of the attention, but the small donors are where the other 69% of our funding came from. If you're reading this and thinking that there's no way you could donate $550 yourself, just know that when we get hundreds of small $5 donations it all adds up eventually. Every dollar helps.

     

    I don't really know what to say other than, "Thank you!"

    Honestly Krydos, just providing us with constantly amazing service is the best thank you. I would never, in a million years, think I would be as generous as I was to complete strangers. But then again, I never would have thought I would have fallen in love with the pure selflessness and hard working people of Heliohost. Every. Single. Person. Who volunteered to make this place a better place deserves to be here. To all of the root admins, thank YOU. I would have never discovered this place if you had given up. I never would have donated if you faltered or ran away. Continue to be the best you can be, and I will continue, how ever I can, to help you strive to be that best you can be.

     

    ~ Roy (Yikes, E, Pooks, Jenova)

     

     

    Ditto on this!  I'm happy to be able to help, and I'm also happy there's so many other people out there who are helping keep this non-profit afloat (also, Roy, I saw your Free Move to Tommy initiative and I thought that was fantastic)!  I've been using Heliohost since my first website in high school, and I just appreciate how committed this team is to providing this resource to the public.  Keep it up, guys.  The community needs this.

     

    God Bless!

  7. An easy, effective way to promote HelioHost: leave a review on Sitejabber!

     

    Sitejabber, known as "the Yelp of online business," is a consumer review site that is moderated by Sitejabber staff. Everything that goes up on the site is reviewed before it is publicly viewable, so Sitejabber has an extra level of integrity and reputation.

     

    Cited by mainstream sources like US News & World Report, CBS News, and PC Magazine, Sitejabber is a pretty fantastic place for people to get trustworthy info about HelioHost!

     

    I've already left a review; go to https://www.sitejabber.com/reviews/heliohost.org to write your own!  Note that the review process can take a while (mine took 19 hours), so don't freak out if your review doesn't post immediately.

  8. Krydos would be the one to answer this, so I'll move it and let him explain the details, but most of that money goes to Hurricane Electric though ($400 IIRC) with the rest going towards software licenses, domains, etc.

     

    For what it's worth, we haven't had a month in the black since last year. We have money in the bank to operate for a while yet (2 years or so), but we're far from sustainable and if this trend continues, we will eventually end up going bankrupt. :(

     

    Google Adsense used to be our primary funding source, but they no longer allow us to use their ads on our main pages (our website, suspended pages, etc.), erroneously claiming there's "no content"...and of course being Google, there's absolutely zero customer support to speak to about that.

     

     

    Thanks!  Yeah I totally know the feeling of frustration you can get with Google AdSense.

     

    I whitelisted HelioHost domains in my adblocker awhile back so now I get served ads when I use cPanel or browse HelioNet; are you guys receiving funding for those, or does one actually have to click on the ads to register with your ad provider?

     

    Anyway, I'll wait for more explanation from Krydos.

  9. Hey guys!

     

    The HelioHost Monthly Finances tracker is really cool and I appreciate how forthcoming you guys are being with the money situation here on HelioNet, but I'm wondering:

     

    What is the breakdown of the monthly HelioHost budget?  How much of it goes to electricity, maintenance, etc.?  Is some of it being saved for future hardware upgrades?  Stuff like that.

     

    Since y'all became a 501[c](3) last year, I've been considering making a regular donation to HelioHost, but I'd really like the additional transparency in what donations are being spent on first.

     

    Also, my understanding is that nobody on the Helio team gets paid and that this is all purely done because you guys are passionate about this. Is this still true?  If it is, y'all are amazing. :)

     

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