@Krydos I think it is useless trying to reason with this kid to accept his wrong, just let him be. What I see here is that the kid does not understand, He does not want to understand and he will never understand. @xwintk, no offense bro but how would you feel if you are the one providing this services and one of your staff(trusted member) is advising one of your customer to quit your service and go somewhere else straight up?