fuzmic

Wolstech for your happy hunting more info

1 before this new Tommy, i need to rely on softculous (recommended by Krydos) to do update. But now softculous is no longer an option.

2 I can't update from 9.13 to 9.14 all the way up to 9.16 now

So perhaps you can compare these 3 environment to pin point the requirement.

Sorry i peek at your php info to check out the values.

But in hostgator joomla update ok, you still think joomla product is problem?

Bro what about post max 64M. Still can't update Joomla with upload 64M

**It was down due to putting 2 lines above in .htaccess giving a Error 500, now removed back to normal but still can't update Joomla.

Latest update error message

#

#<?php die('Forbidden.'); ?>

#Date: 2020-03-27 22:47:54 UTC

#Software: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

#Fields: datetime priority clientip category message

2020-03-27T22:47:54+00:00 INFO 123.136.112.156 update Update started by user Super User (43). Old version is 3.9.13.

2020-03-27T22:47:55+00:00 INFO 123.136.112.156 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200327%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200327T224746Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=c0eed34edec89cdfb40142f3729eca000cafc94893bd6d33e4cf6aa0cfc21ac9.

2020-03-30T06:06:57+00:00 INFO 42.153.151.132 update Update started by user Super User (43). Old version is 3.9.13.

2020-03-30T06:06:58+00:00 INFO 42.153.151.132 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200330%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200330T060649Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=60c160da491648c84b218bffa8ba632252880a1b5a1909729703a08a500190a7.

2020-03-30T06:09:08+00:00 INFO 42.153.151.132 update Update started by user Super User (43). Old version is 3.9.13.

2020-03-30T06:09:09+00:00 INFO 42.153.151.132 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200330%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200330T060859Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=ddbc604bed8d9a4bb86729f1ee88a045fc645d493f94950d47bacb54c36a8765.

2020-03-30T06:22:26+00:00 INFO 42.153.151.132 update Update started by user Super User (43). Old version is 3.9.13.

2020-03-30T06:22:27+00:00 INFO 42.153.151.132 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200330%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200330T062217Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=95b70189650f0cd911795389fc9a3dfc8e82ba0888dcae2d22cc979a628a2830.

2020-04-03T04:32:05+00:00 INFO 42.153.159.117 update Update started by user Super User (43). Old version is 3.9.13.

2020-04-03T04:32:06+00:00 INFO 42.153.159.117 update Downloading update file from https://s3-us-west-2.amazonaws.com/joomla-official-downloads/joomladownloads/joomla3/Joomla_3.9.16-Stable-Update_Package.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIZ6S3Q3YQHG57ZRA%2F20200403%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20200403T043155Z&X-Amz-Expires=60&X-Amz-SignedHeaders=host&X-Amz-Signature=3a75d671bff34d0b3f6fcc9c3d16f85064acb467d7f4efe64744bb10ef7975ac.

Bro what about post max 64M. Still can't update Joomla with upload 64M

Just found the issue, i added to .htaccess 2 lines that cause the block:

php_value upload_max_filesize 64M

php_value post_max_size 64M

I was trying to update the Joomla.

Can't lo g in to Joomla backup or front end from browser eg peace2u.heliohost.org. This response with "500 Internal Server Error". I am going to have a look at the error log to dig in.

I use a Uptime Robot that send to my email. Since Mar30 it says it is down trying to goto peace2.heliohost.org. I can howeverget the CPanel.

Guys

Is my info correct?

Please advise

I mean the following

php_value upload_max_filesize 64M

php_value post_max_size 64M

I imagine I can try this with the local .htaccess; however for other user having this similar issue, perhaps better to set the global php settings.

Anyway i can't check if this is the cause as Tommy has been down for hours now. Thank you for the response.

The Max. Upload Size: 2M | Max. POST Size: 8M are too small to update joomla,change both to a minimum of 64M Memory limit is 32M better to be 128M or better.

Above is from FPA, Krydos can you change these limits.

Krydos: Could it be caused by file rights limitations that block Joomla from over writing folders in website during the update progress.

I tried to use a downloaded Jm 3.9.x to 3.9.16 update.zip the result is still "no go". Thanks for reading.

Thanks brothers for response. My last resort as Krydos said is to upload from my localhost which is already updated to latest Joomla version.

Meanwhile I will also try update indirectly from an uploaded folder of joomla.update

Still unable to update

Is it possible that your server disallowed directly writing to website, thus requiring FTP

Hope Krydos can look at it from this angle. Thanks mate.

Guys any update from KryDos on this, still unable to update Joomla 13 to 14

Php used is 7.19

Probably relevant is hostgator Joomla update to .14 no issue. In fact at Tommy last update to .12 .13 no problem.

I had a peep at surflulous but unlike old times no update option available.

KRYDOS happy hunting.

sohamb03 Thanks, reply a bit late

i have clear the joomla cache but which DNS to flush or how to flush DNS; peace2u.heliohost.org still gives a 500 error when i try update Joomla.

Can i go to the file manager at cpanel and remove all the cache files in the 4 sub folders under .cpanel > cache

Hi folks

I can do joomla update at my Joomla backup. I used to have this problem before the new Tommy wherein i rely on softaculous. Since the new Tommy i have updated a number of times at Joomla BEnd smoothly.

In my latest attempt from Jm v3.9.13 to ..14 the server said "This Page is not working", peace2u....org unable to handle this request. Any clue whats happening?

Thanks guys, even problem don't exist anymore, appreciate the sharing. Cheers!.

latest Finding: I did nothing but now can browse backend with safeBrowsing on.

Hi guys

I can browse with google to https://peace2u.heliohost.org but when i try to browse to its joomla backup after entering password, google block saying it is a deceptive website. If i do it from firefox, no problem.

To continue to do with google, i need to turn off safeBrowsing but then if safeBrowsing is turn on, same message & block.

What do you think is happening?

Lesson learnt THANKS

Hi support people

Just 2 questions to better understand heliohost workings

1 can we change the website name since it is not a registered domain name

2 can we add a subdomain under the public_html eg peaceful.heliohost.org provided limit of folder size. Can it be then browse

Thanks mate you are good.

Thank you Wolstech for the advice, sorry being late to check this out.

How to tell joomla to get it from https. Could it be happening in the .htaccess file.

I just found that one of faulty extension keep the link to images not using images/file... but use http:// .. i am fixing this manually at the table itself

By the way how did you list out the Mixed content.

I remove from configuration.php $live_site = ''; the extra WWW. so Admin Login solved ie direct to Jm BackEnd.  This is the problem bugging me for some time.

However my website at helio.host still state "your connection to this site is not fully secure". but not on other host.  You still think my content has pictures from insecured site; not the server difference.

Thanks guys let's see