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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service.
  2. @wolstech will create your Lily account when he sees this.
  3. This support request is being escalated to our root admins.
  4. In order to use Django on Python 2.7 you'll need to get a VPS. https://heliohost.org/vps/ Your account is currently on Johnny which only supports Django on Python version 3.10.
  5. Here's some ideas on our wiki regarding Wordpress https://wiki.helionet.org/misc/wordpress
  6. If you need to have port 13401 opened and don't want to get suspended for high memory usage we recommend getting a VPS which start at only $4 per month can be purchased from https://heliohost.org/vps/ Tommy is limited to 100 GB per day, which is about 71 MB if it runs constantly. A lot of Node.js applications like proxies use more than 71 MB so they can't run on Tommy without getting suspended. Also we don't open ports on Tommy, like Wolstech already mentioned, but you can open any or all of the 65535 ports on a VPS.
  7. Regarding, just you or Johnny, it's definitely just you. You can see the status monitor at https://status.heliohost.org/ Over the last week the average response time is 374 ms. If your website takes more than 374ms to 1000ms to load then it's your software or your network connection, not the server.
  8. Wordpress will also run faster on a VPS, and you won't get suspended for high load like on Johnny. https://heliohost.org/vps/
  9. We don't host that domain. https://dnschecker.org/#A/dosprn.com If you want to host dosprn.com with us either Set your NS records to ns1.heliohost.org and ns2.heliohost.org OR set your A record to 65.19.141.67 and your AAAA record to 2001:470:1:1ee::2009 You don't have to do both, just one or the other. The advantage to option 1 is we can create all the other DNS records for you like MX, SPF, DKIM, DMARC, TXT, etc. if you don't know what you're doing. The advantage to option 2 is you can create all those records without an admin helping you if you're an advanced user and already know how to do all of the DNS stuff. Once we host that domain you will be able to install SSL on it.
  10. We should also point out that we offer free domain names too. yourdomain.helioho.st has the same number of dots as yourdomain.eu.org and is only 4 characters longer. helioho.st and heliohost.us domains are available instantly, start working within 2 hours, and don't require waiting months to get registered.
  11. It looks like none of these domains are registered, which would explain why they were all deleted from your account. Have you logged in to your Freenom account recently? Are you aware that Freenom shows all signs of shutting down entirely soon?
  12. It looks like you may have a memory leak
  13. Reverse DNS has been set up for you.
  14. We have an exception in our multi-account detection for these two accounts now.
  15. Did you tell us in advance that your coworker and you would be logging in from the same IP and the same browser? Arbitrary means "Determined by chance, whim, or impulse, and not by necessity, reason, or principle." You weren't arbitrarily suspended. You were suspended because our terms of service state that each person is allowed to have 1 account, and 2 accounts were logged in to from the same IP address and the same browser. 99.99% of the time that means 1 person has more than 1 account. There is a very good reason you were suspended.
  16. DKIM, SPF, and DMARC have been set up for the domain shoppyflex.heliohost.us. Please send a test email to https://www.mail-tester.com/ and if the score is less than 10/10 post the link to the full report so we can help you fix any other issues that there may be.
  17. Remote access enabled. host=65.19.141.67 port=5432 username=bpharoah_admin dbname=bpharoah_retrodb password=<set in Plesk>
  18. I tested installing Laravel through Plesk on Tommy and it worked just fine for me. You must have corrupted your account somehow. I created a full backup which you can download if you need it from https://heliohost.org/backup/ You have 4 options: Reset your account to the default settings, which includes deleting all of your data, but this would fix Laravel. Install Laravel manually without Plesk's help. Switch to a VPS and use the Docker deployment of Laravel. https://heliohost.org/vps/ Use something other than Laravel on your existing, albeit broken, account. I recommend option 1, since it's likely that Laravel isn't the only thing broken on your account, but that requires a lot of effort from you to restore all of your websites from backups.
  19. Try deleting everything in /home/ppblk.space/chat.ppblk.space/ and run the installer again.
  20. I didn't forget anything, thestreetartlist never mentioned what port it was running on, so I just assumed it was some already open port. Anyways, outbound 27017 has been opened on Johnny. Does it work now?
  21. The MongoDB module has been installed on Johnny's PHP 8.2 https://php82.krydos2.heliohost.org/ Let us know if it works.
  22. The reason I ask is because I've been considering providing MongoDB hosting on our own servers so people don't have to use remote databases. It seems to be a pretty popular database system, but I haven't used it at all myself. I suspect it would be a fairly sought after feature if we were able to start supporting it. Installing it and maintaining it would definitely be a learning experience for me and I love learning new things, especially stuff related to hosting and computers in general. As far as getting logged out, if it happens in less than a minute or so it's probably because your IP address is changing. Plesk hates it when your IP changes and it logs you out, sometimes only after a few seconds. If you get logged out after 30 minutes or so, then that's just by Plesk's design. If you install PhpMyAdmin or Adminer in your httpdocs folder you can set the logout timer to whatever you want. For example, https://stackoverflow.com/a/64480479 https://stackoverflow.com/a/11858297
  23. Your subscription has been canceled and you won't be charged again. If you don't mind my asking, why did you decide to stop using your VPS after only 2 hours and 44 minutes?
  24. Just out of curiosity more than anything, what features of MongoDB do you need that PostgreSQL and MariaDB don't provide?
  25. The firewalls on VPS are off by default when it is built. So it is only active if you enable it. Since you're running the database inside Docker instead of directly on the VPS you have to allow the remote connection twice. Once it get outside the Docker container, and then again to get outside the VPS. If you install PostgreSQL directly it's a little easier and you only have to allow it once instead of having two layers. This link should help you https://stackoverflow.com/a/37704532 If after reading this stackoverflow you still have questions, let us know.
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