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flazepe

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Everything posted by flazepe

  1. This support request is being escalated to our root admins.
  2. Assuming you have enough balance, PayPal will automatically use that even if you selected a card.
  3. This support request is being escalated to our root admins.
  4. This support request is being escalated to our root admins.
  5. This support request is being escalated to our root admins.
  6. This support request is being escalated to our root admins.
  7. You can download phpMyAdmin and copy the files to your public_html folder and manage your database there.
  8. Did you generate your own certificates and copy them to your home folder (outside public_html)?
  9. We're under process of migrating our servers to Plesk since cPanel revoked our licenses and threatened us to pay over $17k. You can get your account backup over at https://www.heliohost.org/backup/. For more information:
  10. We're under process of migrating our servers to Plesk since cPanel revoked our licenses and threatened us to pay over $17k. You can get your account backup over at https://www.heliohost.org/backup/. For more information:
  11. Yes. For now, you can generate your own SSL certificate (from https://zerossl.com/ for example) and copy them to your home folder (do not copy them to the public_html folder as it would be publicly visible!). Our root admin will then install them for you.
  12. This support request is being escalated to our root admins.
  13. This support request is being escalated to our root admins.
  14. /var on Tommy is full again... This support request is being escalated to our root admins.
  15. This support request is being escalated to our root admins.
  16. Your account can't be unsuspended yet. Refer here:
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