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Jenova

Moderators
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Everything posted by Jenova

  1. This support request is being escalated to our root admins.
  2. This support request is being escalated to our root admins.
  3. Please remove the zip from public_html and put it in your home folder instead. I will escalate this when you have let us know when it's done.
  4. This support request is being escalated to our root admins.
  5. It is your cpanel username and password. I will escalate this in the meantime.
  6. This support request is being escalated to our root admins.
  7. Jenova

    Plesk ETA

    They are. With their accounts. Krydos uses them as testers to test functionality of Plesk with the moving script.
  8. You can look at that here: https://www.heliohost.org/eta/ Keep in mind that we are not moving accounts at this time. When we do, you should get a an email. You can also stay up to date by going here: https://www.helionet.org/index/forum/1-news/ All the latest News is there.
  9. This support request is being escalated to our root admins.
  10. This support request is being escalated to our root admins.
  11. This support request is being escalated to our root admins.
  12. This support request is being escalated to our root admins.
  13. This support request is being escalated to our root admins.
  14. Needfully escalating to Krydos...
  15. This support request is being escalated to our root admins.
  16. This support request is being escalated to our root admins.
  17. Doing the necessary and escalating to Krydos...
  18. Jenova

    Plesk ETA

    Already answered here.
  19. None of us know what to anticipate or when. We would like it to be before the end of the year, but being honest here, we (root admins and moderators) are all volunteers so if one of us works on something, it's in our free time. So really, there is no timetable to speak of right now.
  20. This support request is kindly being escalated to our root admins.
  21. This support request is being escalated to our root admins.
  22. This support request is being escalated to our root admins.
  23. This support request is being escalated to our root admins.
  24. This support request is being escalated to our root admins.
  25. This support request is being escalated to our root admins.
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