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Talk Sick

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Everything posted by Talk Sick

  1. Domain added Make sure you set the nameservers on your registrar to: ns1.heliohost.org ns2.heliohost.org
  2. Domain added. Since it's on cloudflare, make sure you add a A Record of 65.19.141.67 and a AAAA Record of 2001:470:1:1ee::2009
  3. Did the math: 1ยข is 2MB if 5$ is 1000MB
  4. Hello, So you can donate $5, one time, to increase your space by 1000MB. The max is 6000MB or $25 donation. You can donate here: https://heliohost.org/donate Once done with your donation, you can post the transaction ID here and a root admin can verify and increase the space for you.
  5. This support request is being escalated to our root admins.
  6. Please do not use report button for anything other than spam or suspicious posts. Thank you
  7. There is no need to remove information as it helps us determine what needs to be removed. It's fine though, as it's the only domain not hosted by us. I cannot remove domains, but I can add them. Domain is added. Escalating to have vermietungkern.eu.org removed.
  8. If you have made a donation, please post the transaction numbers and we will escalate this to a root admin for verification. Reminder: it's $5 donation for every 1000MB of space, up to 5000. So that would be a $20 or more donation, in total.
  9. This support request is being escalated to our root admins.
  10. This support request is being escalated to our root admins.
  11. This needs to be escalated to Krydos for deletion. After these deletions, you should have 7 domains, which leaves 3 open spaces. 9-2=7 10-7=3
  12. Domain added. Just be aware, with this addition, you are at 9 domains (this includes subdomains and your main domain). You can only have a maximum of 10 domains at any one time. If you max out and want to add anymore domains, you need to request one to be deleted first.
  13. Your account was suspended for: High server load. 11358 CPU. I have unsuspended your account, but please try to limit the load you put on our servers (under 10000 CPU) as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
  14. This support request is being escalated to our root admins.
  15. Your account was suspended for causing high server load (11000 CPU). I have unsuspended your account, but please try to limit the load (under 10000 CPU) you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. You are also over the 1000MB limit for your account. I don't remember, but I don't think you will be able to access your account anyway. Let me escalate this just to be sure.
  16. Domain added. Please make sure you change your Nameservers to: ns1.heliohost.org ns2.heliohost.org
  17. This support request is being escalated to our root admins.
  18. This support request is being escalated to our root admins.
  19. Your account was suspended for causing high server load (10397 CPU). I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. You can find your load here: https://heliohost.org/dashboard/load If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
  20. Added. Please make sure you update your nameservers to: ns1.heliohost.org ns2.heliohost.org
  21. Domain changed. Since the domain is pointed at Cloudflare, please make sure you add a A record of 65.19.141.77 and a AAAA record of 2001:470:1:1ee::2002.
  22. Hello. Looks like the reason was: Causing High Load. 10036 CPU 30.77 Memory. WordPress is really unoptimized so it causes a bunch of load (CPU usage) even when you first set it up. I've personally seen it myself when I set it up on my website just to illustrate using Softaculous Remote apps working. Accessing the site alone without any plugins or themes would make my load shoot through the roof. I would recommend literally any other (I use Publii) blogging software or CMS software. You can check your load here: https://heliohost.org/dashboard/load I've unsuspended you, please fix your load quickly.
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