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neptunus

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Posts posted by neptunus

  1. On October 29 the server caught you with 330 connections open at once, and blocked you in the firewall for an attempted DoS attack. I have unblocked you but please limit the number of connections you open to the server.

     

    Don't you really think if it's an anomaly in your system when you write something like this here? 
    Could this be a consequence of the corona? Or You really don't think at all nothing. It's nonsense, Dear General.
  2. I get my numbers from cPanel, and cPanel gets their numbers from the command line tool named top, and top gets its number from the OS directly. Feel free to submit a bug report to cPanel or top or CentOS if you think their tools aren't working correctly.

     

    Even though we've told you this has nothing to do with bandwidth multiple times you still keep bringing up bandwidth for some reason. I could write a php script with less than 10 lines of code that uses 1 GB of memory for the maximum execution time of 60 seconds, and then only send 5 bytes of bandwidth. I would top the charts on memory usage easily, but hardly have any bandwidth. For the last time bandwidth is not why you're being suspended. Memory usage is.

    Well, it seems like there's no point in even trying to talk to you about something when you talk like that.
    The funniest part about this is that you recommend:

    "Feel free to submit a bug report to cPanel or top or CentOS if you think their tools aren't working correctly."

    You probably didn't even realize I didn't have access to cpanel ????

    So far no ac cess anywhere because everything has been blocked.

    I wonder how I can write something there or watch something from there if don't have access already about week or more???

    And one more thing - look what's here - only Suspended, Suspended, Suspended, no access, Error 500, etc.

     

    This is the only place that is not blocked. Even the email you have blocked !!!

     

    Sorry, I forgot. On October 28th I got about 5 min to be on cpanel and then it was all over again.

     

     

     

  3. Look, I don't know where or how you get such numbers, but they're not really possible. Shortly - these numbers are wrong, more correctly such a results are neve impossible.
    Probably my knowledge and skills are too small to understand such chemistry, but I would still like to understand where and how you get such numbers. Unfortunately, I did not found the ansver to my question from your answer.

    It is very difficult to understand how it is possible to use 300-400 GB of RAM if I have never even had so much file uploaded to the server and when I open a simple 10-20KB html where is even no javascript included, is only couple lines html and couple css lines.

    Or am I also wrong that the server has been down for a long time again? I don't know, I can't see anything other than this forum here.
    I don't have any access anywhere. Even not possible to make acccount emty.

     

    OK, make the server available and I'll empty it and I want to see what those numbers are and what they will be if my account is at all empty.
  4. But could you be such a nice person and say how much is this 100% in real numbers or in real life and one more thing - I suspect there is something wrong with your system or system settings, because I really have one simple html website opened at a time, which the size is usually 10-20 kB. Even today, I have not opened more than two websites at once. But this chart of yours is something absurd. There must be something very wrong there. This, what I see on this diagram, it's nonsense.

    I'm sorry, but I'm 60+ and I've been involved in computing, electronics, and website development all my life.

    I also have a corresponding higher education and have about 40 year prctice. So I think I can still do a little analysis of the operation of one server and its problems.

    PS. This is not said like something bad, but a desire to help you solve this problem.
  5. Could you explain what this big burden or causing high server load means. Where can I see it for myself? I visit it a few times a week and there are only a few dozen mega used at all. I'm the only user, I don't have there absolutely nohthing for anyone other, simply to say, it's for some code testing and changing for simple sites. Usually I even don't use any jQuery and or ajax there. So, how can be high load and huge traffic as You said. 
     I haven't uploaded or downloaded anything there, the amount should have been completely 0 for a long time.
    OK. If it's a lot, I don't even need it.
    Thanks (), but I want to know, where I can see this above told huge usage and how much is the huge usage.
     
    Some minutes later..
    Now I got to watch it. This is really awesome. Regardless of whether I'm blocked or not, the usage is pretty much the same, mostly all time the same...
    Here it is ...
    Like I said, I didn't have any access. Site was blocked.

    xveVARU.png

  6. Dear Hosting Provider,

     

    I want my website to be as performant and secure as possible with the latest version of PHP. For the server my WordPress site is hosted on, I want to ensure that is the case.

    If I am not already on the latest version of PHP, please let me know what steps I need to take to update.

     

    Thanks!

    Dear friend, I do not understand your wishes in any way if the current version of Wordpress is WordPress 5.2.3 and it's default PHP version is 5.6.20.
    What are you talking about or what you really want? Simply cannot understand You.
  7. @neptunus: You're most welcome! ;-)

    Thank you. I do not hurry but I want to know what's going on and when everything is ok. I can wait but the information is important.
    For example, I have not understand, are the old accounts deleted and everyone must re register or how it should be done. On one day is the train gone and then may be too late to know...
    I don't hurry because I see there are also problems with the other server. Why burden it even more.
    I'll wait, maybe won't die before it starts working again. And if should die, then all is well. No more problems.

     

    Good luck to everyone.

  8. @neptunus: First of all there's no multiple opinion about a single topic from the admins and moderators... It's just the way you comprehend it.

     

    Secondly everything that's done is mentioned quite in advance. Moreover, what's to be done was mentioned quite clearly in a post called 'Questions and Answers' in the news section.

     

    Who says you aren't able to login into cPanel? Johnny and Ricky were completely unaffected by the maintenance downtime. If you can understand simple English, then you'd decipher that Tommy is currently down and is expected to be back by September.

     

    Lastly, my two cents to be added. The administrators and moderators are all volunteers here, working hard to keep HelioHost going. Thank God, people like you aren't at any position, otherwise.... I've nothing to say about it. If you are so unhappy with the service provided, just quit HelioHost, no one's begging you to be around here.

    Thank you very much for your polite attitude and your very meaningful response.

  9. Frankly, not possible to understand what's going on.

    One day there is one story, the next day another story.

    Sometimes there are two completely opposite stories from different authors at the same time. Someone writes, go to cpanel and You can log in, the next sais it may happen after week, nobody knows.

    It is completely incomprehensible to have so many different administrators and moderators explain this.

    Wouldn't it be possible to have one specific topic where one person reports in chronological order what have been done, what is the next etc. It would be possible to see what the situation is and what is happening in near future.

    At the moment, it is as if World War III had begun and everyone is confused and there is nowhere to find adequate information. Only anyone thinks, but nobody knows nothing.

    So, the last question. If the maintenance have been done like already long ago was said, then why is not possible login to account, to cpanel, etc.
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