Hi Heliohosters, I've hit a wall lately as I am trying to connect FileZilla to my Heliohosted website. I followed the instructions from this thread: https://www.helionet.org/index/topic/27646-cant-connect-to-johnny-ftp-using-filezilla/ which suggested to use SFTP with the following parameters: In Host field type "johnny.heliohost.org"In Port field type "1373"In Protocol dropdown select "SFTP - SSH File Transfer Protocol"In Logon Type dropdown select "Normal"In User field type your cPanel usernameIn Password field type your cPanel passwordbut it failed, and I suspect that I don't have the right cPanel username and pw. I can't seem to find them nor can I find where I have to go to manage my cPanel username and password. In order to get to my cPanel, I always use my Heliohost credentials to connect to my account and then transfert to cPanel from the link. When I go to: mydomain.heliohost.org/cpanel, I need to input a username and password, but they're not the same as my heliohost account, and I don't know where I can manage these. In cPanel, under the FTP section, I can manage FTP accounts. I tried that route by creating an FTP account named admin and following these instructions for FTP: ftp.mydomain.heliohost.orgport 21normal loginftp account usernameftp account pw and then again it won't work. I am at a loss here. Any idea what's going on? Thank you,