pancho88

Kudos to your support, wolstech! Now I'm able to login from https://johnny.heliohost.org/ and also from https://heliohost.org. Thank you all!

Thanks, but it didn't work either, using my email or also my username and trying the last 3 passwords I remember.

I got an email when Plesk was ready so I moved my account and then received another email stating that my account was successfully transferred. The latest email has a button that says Login To Plesk and points to https://heliohost.org/login. But after clicking on it I went to the web and there was no way of login in. So, I requested a password reset, but that change only took place in helionet instead of heliohost (I mean, the new password only gives me access to helionet). I used the last 3 passwords that I remembered for HelioHost, but all those (using both, my email and my user name) were wrong. I'm sending you an attachment of the error I was given when login in. I already went to https://heliohost.org/renew/ and reactivated my account. But I'm still unable to login...

Hi, I wasn't able to login within 30 days due to the transition to Plesk. Can you please activate it? Username: pancho88 Server: Ricky Domain: pancho88.heliohost.org Email: soy_panchocolate@hotmail.com Thanks for all your great work!

a. your HelioHost username: pancho88 b. the server your account is on: Ricky c. your HelioHost main domain: pancho88.heliohost.org I wasn't able to enter because of Ricky updates and then it is blocked. Could you please activate it? Thanks!