MoneyBroz

3 hours ago, georgelukas said:

Do you have python support? because I couldn't do that

We support python 2.7, 3.6, and 3.10. there are several steps to take in order for python to work, you can find all of the details here: https://wiki.helionet.org/tutorials/python

This support request is being escalated to our root admins.

3 minutes ago, dhananjaym182 said:

Thank you for unsuspending my account. I just installed wordpress on this, there is no traffic currently. Not sure how its reached beyond 10K CPU usage.

Sorry fo trouble

Wordpress is known for this issue. It's bloated and poorly coded. We recommend either optimizing it or completely switching from it. You can find ways to optimize and more useful tips here:

https://wiki.helionet.org/misc/wordpress

Krydos would have to install modules for you.

You were suspended for high server load. You used 10029.10 CPU when the limit is 10k in 24hrs. Remember to watch your load at https://heliohost.org/dashboard/load/

Unsuspended.

Changed. It can take up to 2 hours for the new domain to start working.

Congratulations

Also you can install whatever you want on a VPS unlike shared hosting to where you have to use what is already installed.

You have all of the specifications to your self on a VPS and you won't get suspended if you go over a certain amount unlike on shared hosting where the restrictions are a lot lower then they would be on a VPS.

Your IP was blocked in the firewall. I unblocked it. Try accessing plesk now.

We need to add rhe subdomains manually to your account. Which subdomains would you like added?

Unsuspended

shell_exec is disabled for security reasons. If you need to use it then you would need to get a VPS.

Added. A root admin needs to remove the michaelpyl.tk domain

Both sites are working fine for me. Try clearing your browser cache.

Looks like you went over the allocated 1000mb storage limit for your account. A root admin would need to assist with this.

Added

Subdomains added

You were suspended for using 10029 CPU when the limit is 10k in 24hrs. Be sure to keep track of your load at https://heliohost.org/dashboard/load

Unsuspended.

Account deleted. Thanks for trying out heliohost.

Krydos can help with this

36 minutes ago, danrr03 said:

No, what happens is that I have them separated. But both accounts are mine but with different emails. I would like to know the reason for the suspension

You were just told the reason. It is against the ToS to have more than one account. Which one do you want to keep?

Changed

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.