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balloons

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Posts posted by balloons

  1. 11 hours ago, allu62 said:

    As far as I understand, the situation is similar to the Tommy disk crash: Backup by HelioHost of all user accounts and restore of the accounts after the rebuild. And the only thing to do, restore/re-upload the files, recreate the databases and import their data?

    That would be a little different. cPanel and mail have stopped working, but the web and SQL are still working.
    The web data is completely preserved and the administrator is currently doing a full backup.
    You should be able to back it up separately.

  2. Then we need to return to the request of aigarsplno.

    2 hours ago, aigarspl said:

    Maybe, since it's already archived and I could host site on my own server while things get setup, can I ask for that archive?

    Do you meet this request? It looks like it hasn't been resolved yet. This will be looking for files etc.

  3. Yup? Doesn't this generate a lot of archive users?

    Currently, when the user logs in from www.heliohost.org, it will be a forward to HelioNet.
    cPanel is lost. Currently we users cannot see HelioHost tools. Is the last login still updated?
    We know that building Plesk can take days. This risks even me being archived.
    (No. I have a VPS, so I don't think there is any risk of being archived now. But...)

  4. Tommy is backing up, but it's working normally. There will be no downtime.
    But there is a possibility of down at the timing of Plesk construction.

    However, since the backup timing may overlap with the halfway file update timing,
    If you are concerned about it, it is safer for you to back it up on your own.

    If you use a custom domain, you can temporarily move it to another server.
    HelioHost has announced a VPS for that.

  5. www.heliohost.org includes. These are not available as this work is complete:

    • Donate
    • VPS
    • Server status (Including Wiki and Discord chat, Server Monitor is working now)

    Also, the name server ns2.heliohost.org is also stopped because it uses the same server,
    but since ns1.heliohost.org is working, the name server can be resolved normally.

  6. Do you know that HelioHost has lost cPanel?

    This stopped mail from working. Currently no email is available.
    For custom domain mail, you can temporarily change the server and use mail.

    Introduce Plesk instead. The email will now be available again.
     

  7. Yeah, I've been using Cloudflare for a long time.
    I have experienced several CDNs. Especially in Asia, Cloudflare is really ideal.
    (There are some CDN services that do not have of edge server in Asia)
    After Plesk is built on the shared server, I will make a topic about it.

    I know the server is located on he.net, so it's the west of the US, so the response from Asia is relatively fast.

    I already have a server in Japan. Perhaps I will use HelioHost VPS for English sites for the world.

  8. Many users have reported to Discord that their emails are not available.
    This will not work until the Plesk build is complete.

    If you were using email in your custom domain, you should consider moving it to another server, even temporarily.
    (Of course you can make it work on a VPS, but you need to install the mail app)

    Emails for username@sub.heliohost.org and username@sub.heliohost.us will be unavailable for some time.

  9. Because there are users who are interested in VPS on this topic.

    www.heliohost.org is currently temporarily displaying the maintenance page. This is displayed by switching servers.
    Due to this effect, the VPS page will not be displayed temporarily. The VPS page is also on www.heliohost.org .
    If you are interested in VPS you have to wait a bit.

    Similarly, the donation page cannot be displayed.

    Administrators who handle these are currently crazy about server maintenance. We users can wait for this progress.

  10. AutoSSL update may have stopped due to cPanel outage. (AutoSSL renews the certificate in 2-3 months)
    If this is correct, you may not be able to browse websites that apply SSL. This needs investigation.

    If you were using a custom domain, it would be safe to temporarily move it to another server.
    HelioHost is proposing VPS. I just signed it.

    In the future, this will be changed to a certificate issuing method mainly for Plesk. I think Plesk supported Let's Encrypt issuance.
    If you use a VPS, you are free to build it, so you could choose ZeroSSL instead. (I plan to use ZeroSSL with Caddy)

  11. 3 hours ago, mabass said:

    How can I sign up for a VPS with a non-american address? Ordering with paypal or credit card fails otherwise.

    I was Japanese and experienced it yesterday.

    Check the specs and their prices on the VPS page.
    Then send this price on the regular donation page.

    https://www.heliohost.org/donate/

    Then post your VPS order on this HelioNet forum. My post (using Facebook Pay)

     

  12. Can you explain a little more about what's happening? If you are logged in to cPanel, it has an announcement.

    If this issue is an FTP login, please comment to that effect and your account name, server information and IP address. The administrator will handle it.

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