Yes, I did, as far as I remember a have read everything.
I have received my "Hosting account installed" email on 01/05 :
"Dear BartDP,
Your hosting account at HelioHost has been installed. Here is your account information: " .....
"Please note that you may have to wait for account validation before your account becomes active. If this is so, you will see a suspended message on your domain until validation."
But stil not able to logon on cpanel.
rgds