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HelioHost

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HelioHost last won the day on September 8

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  1. Username: sumitsaw, Server: Tommy, Main domain: sumitkrsaw.ga Can't I remotely access MYSQL On Thu, Sep 16, 2021, 1:34 AM HelioHost Support wrote: > > Not possible without cPanel. You can upload phpmyadmin through > SFTP and manage your databases that way though. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44813 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  2. Username: sumitsaw, Server: Tommy, Main domain: sumitkrsaw.ga Could you please remote mySQL...
  3. Username: sumitsaw, Server: Tommy, Main domain: sumitkrsaw.ga Username:sumitsaw TOMMY I have uploaded SSL.cer and private-key.key in /sumitsaw directory.... Please update certificate.. Domain : sumitkrsaw.ga
  4. Hi, This NDR email came on its own. Still waiting for hosting to come back... Thanks! Gary Quoting HelioHost Support : > I have no idea what that was. It's an NDR email for a message sent > to web (at) artistsregistry.com, which does not accept mail. Unless > you tried to send mail there somehow, you shouldn't have gotten that > bounce back.?It's possible it was an error when Krydos was working > on the server, but either way I think it's safe to simply ignore it > at this point. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44342 > > Thank you, > Heliohost support > https://www.heliohost.org/https://www.helionet.org/
  5. Hi, I have uploaded the file at https://www.garystong.com/Plesk email.jpg[1] Thanks! gary Quoting HelioHost Support : > We aren't able to receive attachments at this address. Please upload > the file somewhere and send a link to it so we can view it. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44342 > > Thank you, > Heliohost support > https://www.heliohost.org/https://www.helionet.org/ Links: ------ [1] https://www.garystong.com/Plesk%20email.jpg
  6. Username: maelep, Server: Tommy, Main domain: maelep.be Hello, Can you update my SSL Certificate? My certificate is located in the home folder of maelep.be. Thank you.
  7. Hi, ?I am not sure where the host revision (Plesk) stands. I got a notice that an email apparently from Plesk was undeliverable. Not sure if this was important. Please see attached jpg. Thanks! usename: garytong Quoting HelioHost Support : > The only hosting we can provide currently is a VPS > https://www.heliohost.org/vps/?For[1] $4 you can get a month during > which time we should be able to get a Plesk server set up, and then > you can switch back to free shared hosting after that. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44342 > > Thank you, > Heliohost support > https://www.heliohost.org/https://www.helionet.org/ ? Links: ------ [1] https://www.heliohost.org/vps/%C2%A0For
  8. Username: aleden, Server: Tommy, Main domain: aleden.heliohost.org Hi - I'm aware you are doing stuff on the servers at the moment, but I'm hoping you can help me with a problem that's just come up.?? I'm getting a warning signal from Firefox with https://aleden.heliohost.org/ - "/Warning: Potential Security Risk Ahead.? Firefox detected an issue and did not continue to aleden.heliohost.org. The website is either misconfigured or your computer clock is set to the wrong time.? It?s likely the website?s certificate is expired, which prevents Firefox from connecting securely"/ I can connect to http://aleden.heliohost.org and see my top directory but since I have all my real web pages set to switch to https whatever url was entered, I'm getting the error signal when I try to connect to a web page. When the problem started at the end of last week, I got the error signal on subdomains eg https://remix.aleden.heliohost.org/ but not https://aleden.heliohost.org/remix/.?? Now I've got it with my whole site. I think I'm on Tommy.? If you can't do anything about it till the server is reconfigured, I'll understand, but I hope you can fix it sooner. -- Cheers *Alex Bain* +44 1256 477447
  9. Thank you. Will this be resolved once Plesk control panel has been implemented? David > On September 8, 2021 at 1:17 PM HelioHost Support wrote: > > > > Your certificate is expired and cannot be renewed any longer since we no longer have a license for cPanel. Since there is no way to install certificates, the easiest fix for now is to remove your SSL redirect and allow insecure connections. This will be either be in .htaccess, or may be an option in whatever software you're running. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44686 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >
  10. Username: cktrack, Server: Tommy, Main domain: cktrack.heliohost.org Help! I'm getting a "Connection not secure" message when I try to access my website: cktrack.heliohost.org I need to have the issue resolved before a 6:30 meeting this evening. Is there something you can do to resolve the issue? Thanks! David
  11. HelioHost

    Johnny Move

    The data center visit and hard drive install went great on Monday. Ashoat was at the data center working on the servers for almost 12 hours so everyone give him a big round of applause. Now that the new hard drives are installed and tested we will be moving Johnny to the new drive later today. This means Johnny will be down, likely for several hours, and most of the VPS will experience slower speeds due to the hard drive running at 100% speed copying Johnny over. After Johnny is fully moved and booted back up the newly separated VPS and Johnny should both be quite a bit faster.
  12. Username: itc, Server: Tommy, Main domain: nifomat.heliohost.org Hello Heliohost, good day. First and foremost I really want to appreciate the upgrade or change to Plesk Control Panel, having seen comparisons to the former cpanel control manager. Your efforts are appreciated by me -- the Heliohost Team. please in regards to that, i want to know the status of plesk control panel readiness and progress on when it will be ready for use. will it be ready before the ending of September that we are now in? or in two weeks from today being 1st of sept. 2021. This is to follow up on when we will be able to use our websites and update its content. Is there a channel or a dedicated page where progress is listed, if there is, please let me in on it. Thank you. awaiting your reply.
  13. Tomorrow, 2021-08-30 starting around 7pm UTC, we will be doing maintenance at our data center which will cause downtime on all of our servers and VPS, including our main website heliohost.org and our forums helionet.org. We estimate the downtime will probably be around an hour for each server as long as we don't run into any significant issues. Our last fundraiser was successful and we are now installing the hardware that we raised the money to purchase. This will increase the performance of Johnny, Ricky, and all of our VPS as well. The fundraiser also paid for network hardware speed improvements which were completed earlier which allows for faster downloads from all of our servers and mitigates the effects of ddos attacks. We will also be installing some hard drives for a new server named Morty that we hope to release in a few months after we finish rebuilding Tommy, Ricky, and Johnny with Plesk.
  14. Ok thanks On Sat, 28 Aug, 2021, 11:49 am HelioHost Support, wrote: > > We don't get so many crypto donations that we've ever had an issue > figuring out who the donation is from. If you decide to donate just let us > know the currency, amount, and time of the transaction and that should be > more than enough to find and verify the transaction. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44637 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  15. Thank you for your response . Can I know how can I get invite link after donating via btc ? . For example if I donated some amount then what do I need to do for getting an invite ? . Do I send a screenshot of payment to support mail or something else . On Sat, 28 Aug, 2021, 10:59 am HelioHost Support, wrote: > > Yes, if you donate with bitcoin or crypto you can get added to the > invite list, but be aware that the invite won't come immediately, and the > time before you get the invite will vary depending on how much you donate. > We're going down the list inviting people in the order of how much they > have donated. So if you donate $200 you'll be near the top of the list, but > if you only donate $1 there are several hundred people ahead of you. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44637 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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