Generally Heliohost doesn't open ports that are not essential for the servers operation. I don't think I've seen a single request for ports to be opened on Heliohost approved yet. - Correct me if I'm wrong. But for that reason I assume that's why this was marked as solved. I think this was solved because I said that I need a inbound connection, but inbound requires a service to run... i made a mistake with that. I need only outbound ports open, to send info to my server. I'm using a plugin called AMXBans for a counter-strike server... The server itself connects successfully to the database, but I can't send any info back to my server from the web... Outbound ports are closed. No other host has a remote mysql for free. This one has and it's nice. The only problem I came up with is that the ports are closed. I would really appreciate if they could open the ports for me. Not asking too much IMO