Jump to content

schase

Members
  • Posts

    10
  • Joined

  • Last visited

Profile Information

  • Gender
    Male
  • Location
    Glasgow, UK

schase's Achievements

Newbie

Newbie (1/14)

  • Conversation Starter Rare
  • Week One Done Rare
  • One Month Later Rare
  • One Year In Rare

Recent Badges

0

Reputation

  1. (also posted this morning in the thread 'Suspended: schase56 (2)' in the old forums) Woke up this morning to find my site suspended again (WordPress load). I've been very busy for the past week, but did attempt over the weekend to install and configure wp2static. No such luck: I'm guessing my site has been up and down so much that wp2static isn't able to complete the initial run. I tried several times over the course of the day. I give up! Please unsuspend my account again. I'm going to delete my WordPress installation as soon as I see the account has been reinstated, and will just keep my (more important) vanilla HTML website. This should hopefully make the problem go away. Given that the WP installation is only a development server for a live WP site hosted elsewhere, I can live without it for now.
  2. An update: For this particular website, using something other than Wordpress is not an option. Creating a static site using Simply Static is also not an option in this case. I also don't have the funds to pay for VPS. If I'm not successful in reducing server load I will be forced to remove the Wordpress installation from Heliohost. I've found Wordfence to be an essential Wordpress plugin in order to mitigate hacking. I'm experimenting with various settings (Wordfence, Jetpack) to lessen the server load, but am having problems seeing the results. I do not understand the Account Load tool (accessible from cPanel) at all: I refresh this several times a day, and see both CPU and memory load significantly increasing and decreasing over the course of a day. Are there other tools I could be using in order to get a better idea of server load? Finally, with all due respect to the hardworking folk who keep Heliohost running: If Wordpress is such a server hog and you discourage its use, why do you provide an easy route to Wordpress installation with the Softaculous Installer?
  3. Thanks for restoring the account and the info. I'll need to take several days to do some experimenting to see whether I'll be able to keep the Wordpress installation (which is running both Wordfence and Jetpack) or will need to remove it. Looking at the Account Load screen in cpanel, I have no idea why there's such a variation in the CPU and memory loads. So I ask for a little forebearance while I'm looking into this.
  4. Without any warning, I've received a suspended account notice. username: schase56server: I think it's tommymain domain: schase.heliohost.org​I suspect this may be due to high server load, as I'm running two low traffic websites, one of which is a Wordpress test/development site (schase.heliohost.org/wp) for a live site hosted by another ISP. The second site is just plain HTML/CSS. If the Wordpress site is indeed the culprit, I would appreciate some more information on why this is the case, advice on any steps I could take to reduce the load to an acceptable level, and how I can monitor this?If there's no way to fix the Wordpress site, I would like to archive the Wordpress site and remove it, but keeping intact the other content in my account (including the non-Wordpress site schase.heliohost.org).If the problem is something else, please advise.I would at least like to get the non-Wordpress site back up and running ASAP.
  5. Same problem here: I can't log in, my WordPress site non-functional, but my plain vanilla HTML site is functioning. Would love to see this resolved once and for all!
  6. I believe my entire account may have been suspended or deleted within the past few weeks, as I haven't been able to access it and as of yesterday it may have disappeared from at least one domain lookup table. username: schase server: stevie (I think) domain: schase.heliohost.org Regards Scott Chase schase@alum.mit.edu
  7. No usability problems, just pointing out a bug.
  8. The Stats panel is still stuck at 181Mb, while Disk space usage is at 3.41 Mb (correct). This has been for at least a month, including all the downtime.
  9. After deleting all the core files that had filled up my disk space, I notice that the Stats panel in cPanel doesn't correctly display disk usage (it's showing 181Mb usage, when there is much less actual use). It does display correctly in the Disk Space Usage page, though. Unless there's some other hidden core or similar files that I haven't been able to find... I found the tip on email notification of core dumps, so hopefully can manage this in future. My site is design-computing.heliohost.org
×
×
  • Create New...