Jump to content

hypocore

Members
  • Posts

    2
  • Joined

  • Last visited

hypocore's Achievements

Newbie

Newbie (1/14)

1

Reputation

  1. Hi. The IT department/admin removed all the references to jamesnb.com which fixed the DNS entry already exists error, but I still can't register. I got an error message with no content. I'm referencing this original post: http://www.helionet.org/index/topic/16453-solved-dns-entry-already-exists/ Here is the new message I'm getting: Dear hypocore, Your hosting account at HelioHost has encountered an error during installation. The error is: Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff Yes, there actually is nothing written after "The error is:" in the email. What should I do next? Thanks for the help before by the way.
  2. Hi, I keep trying to sign up and I have been signed up before under this same address: www.jamesnb.com Now I keep getting this error message. Dear jamesnb, Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a DNS entry for jamesnb.com already exists, please delete it first (from all servers in the DNS cluster). Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. I did purchase the domain through a different provider this time, but they say the problem is not on their end. I'm not sure how to go about fixing this.
×
×
  • Create New...