yashrs

@mrj - the crypto addresses can be found here: https://www.heliohost.org/donate/

@robev, you can backup by using ssh, zip the folder and transfer the files. You can then generate a mysql (.sql file) dump using phpmyadmin, and import it to Plesk's mysql.

Alternatively, you can use any wordpress extension to transfer the website as well

@david1pl you can login at https://tommy2.heliohost.org/

This was solved over Discord

The VPS has been shutdown. Thanks for using HelioHost VPS. You may need to cancel the recurring subscription from PayPal if it is still on.

Hi - I did not understand your exact issue. You should be able to login using the VPS credentials that you entered during the signup. Please describe the issue in more detail for us to understand and address it

Yup. You can opt for a wildcard certificate as well if you have many subdomains

The DNS entry has been setup => vps67.heliohost.us now points to your VPS IP.

59 minutes ago, ballagyr said:

If I put this "HestiaCP", will this task be easier and optimized?

Yup it can automate Lets Encrypt certificates as well. But as you already have setup Apache and Let's Encrypt, it should be good to go!

Regarding pointing another domain to your VPS, just create an A record on the domain (say abcd.com) by going to their domain control panel (like GoDaddy) to 65.19.191.150. Then you'll need to add a VirtualHost in Apache corresponding to that domain.

Hi @ballagyrm, We will add an A record to vps67.heliohost.us soon, it was a miss from my end - that's why it is not responding to ping. We usually add the A record before sending the VPS email itself.

Regarding hosting, the VPS comes with only a fresh OS installed. To use, Apacha/Nginx you will have to install them manually and configure them or you can use a free control panel software like HestiaCP on your VPS.

This is done. Please check your email @yoreparo

1 hour ago, yoreparo said:

@Krydoscan you help me with this?

This is in progress

@robev - It should be working now.

Apache and PHP FPM services weren't working. Restarting those services fixed it.

Before

# v-list-sys-services
NAME          STATE    CPU  MEM  UPTIME
----          -----    ---  ---  ------
apache2       stopped  0    0    0
php7.4-fpm    stopped  0    0    0
nginx         running  0    10   226
bind9         running  0    77   227
exim4         running  0    5    220
dovecot       running  0    0    227
spamassassin  stopped  0    0    0
mariadb       running  0    385  227
vsftpd        running  0    0    226
cron          running  0    0    226
ssh           running  0    2    226
iptables      running  0    0    0
fail2ban      running  0.4  137  226

After: 

# service apache2 start
# service php7.4-fpm start
# v-list-sys-services

NAME          STATE    CPU  MEM  UPTIME
----          -----    ---  ---  ------
apache2       running  0    445  0
php7.4-fpm    running  1.8  8    0
nginx         running  0    10   228
bind9         running  0    77   228
exim4         running  0    5    222
dovecot       running  0    0    229
spamassassin  stopped  0    0    0
mariadb       running  0    385  228
vsftpd        running  0    0    227
cron          running  0    0    227
ssh           running  0    2    227
iptables      running  0    0    0
fail2ban      running  0.4  137  227

@robev - We are working on it, please give us some time to investigate

@yoreparo - this is done. Please check your email for the details.

@jnorden - The system didn't respond to ssh nor to ping during our initial tests. So, we reset the password first. After resetting and logging in, we tried viewing the ufw settings, and they looked fine to us. After checking again, it seems to just have started working on its own after that. We have sent the new password to you via email. Let us know if you have any other questions.

5 hours ago, jnorden said:

Also, does the data center and/or vmware provide any  outside firewall?  To protect, eg, against ddos attacks?

Not by default. You could use Cloudflare or similar services to protect against it.

You can try zoho mail: https://www.zoho.com/mail/. I use it since years and it has worked fine for me.

Hi,

Please check this topic: 

and this one too:

This support request is being escalated to our admins.

Hey! Could you please try this article from our Wiki?

https://wiki.helionet.org/tutorials/django

We don't allow exec and shell_exec for security reasons. However, if you have only one or two commands to run, you could use the cron jobs to run that. Please do note that there's a limit of 2 cron jobs per day. 

If your application requires it for continuous use then I am afraid it wouldn't work.

This support request is being escalated to our admins.

This account is archived. Escalating to admins.

You can join using this link: https://discord.io/heliohostorg

Account has been suspended. This support request is being escalated to our admins.

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