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  1. Great thanks so much. I guess I'm inexperienced "running my own server".
  2. I'm temporarily using VPS until the dust settles with Tommy's move to Plesk. My websites were all working until last week. Now they all give me a ERR_CONNECTION_REFUSED error. I am able to login to hestia and SSH into my server... What's the problem? Username: robev Website: robbiewolfe.heliohost.org Thanks
  3. That's embarrassing. I uploaded it to the wrong server. It's working now. Thanks!
  4. I followed this tutorial. However, when I go to https://robbiewolfe.heliohost.org/node/, it gives a 404 error and redirects to my 404.php page. I tried checking my server errors, but when I click Errors in cPanel the page doesn't load... Any ideas?
  5. It was the same version that used to work. Due to the issue, I ended up upgrading WinSCP to 5.17.9, and still no success. I don't know what version I used to have, just that it used to work. That's why I assumed it was something on heliohost's end, not WinScp.
  6. I'm having the exact same issue. I didn't change my login, and can log into cPanel just fine.
  7. Account: http://robbiewolfe.heliohost.org User: robev Server: Tommy Last I checked I was using around 600 MB of space on my domain, then Tommy died and I reuploaded everything to Ricky, and then was recently moved back to Tommy. I haven't added any new files recently. Tonight I logged in to my account and was notified that I was out of disk space (1.04 GB). How did this happen? Is there a way to check what new files were added? As well, I was notified that my MySQL usage is 66.29 MB / 20.48 KB (331,438.43%). I don't remember it being so large (or the amount of available space being so small). What's going on? EDIT: Nevermind, I think I figured it out. I think my two wordpress blogs have too many spam comments that were backed up several months in a row unnecessarily. Please delete this post.
  8. I've cleared my cache and it's still giving me the same errors. When I ping the parshaponders.com, it says request timed out. When I ping parshaponders.robbiewolfe.heliohost.org it says ping request could not find host.
  9. For some reason now my subdomain parshaponders.robbiewolfe.heliohost.org isn't working (my other subdomain is fine). I get this error: This site can’t be reachedparshaponders.robbiewolfe.heliohost.org’s server IP address could not be found. Try running Windows Network Diagnostics.DNS_PROBE_FINISHED_NXDOMAIN When I try parshaponders.com I get: Not FoundThe requested URL was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. I deleted and recreated the addon/subdomain and it's still showing this.
  10. I don't think my account was transferred back to Tommy. I can still log into Ricky, so that makes me think my server is still on it. http://robbiewolfe.heliohost.org user: robev
  11. I believe it's been over 24 hours and AutoSSL still hasn't run. SSL also isn't working for robbiewolfe.ca
  12. Thank you. I must have missed that step. Now robbiewolfe.ca displays the Account Queued page, even though robbiewolfe.heliohost.org doesn't. Is that normal? I tried refreshing my cache.
  13. Thank you, that worked. Two more issues I'm noticing: http://robbiewolfe.heliohost.org works, but my domain that I purchased http://robbiewolfe.ca isn't working. I get robbiewolfe.ca’s server IP address could not be found. Is this an issue with my domain host (GoDaddy)? Also, my SSL isn't working for studioussoftware.robbiewolfe.heliohost.org and parshaponders.robbiewolfe.heliohost.org. Do I just have do wait until AutoSSL kicks in? It says it's self-signed, unlike robbiewolfe.heliohost.org where it says AutoSSL Domain Validated
  14. One more problem. I had a couple of add-on domains for my account and when I tried readding them I got this error: (XID vsadmq) A DNS entry for “studioussoftware.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. The add-on domains are studioussoftware.com and parshaponders.com
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