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capnpip

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Everything posted by capnpip

  1. Thank you for restoring the site. The database was corrupted, as was my Joomla install. I repaired the database, but had to uninstall Joomla to reinstall it, and the customized layout was corrupted and removed with Joomla, plus all the data from previous posts was lost. So in the end I have to rebuild the site from scratch anyway, but at least my email and login info has been restored. This does explain why my Twitter account was locked over the holiday, I had to change my email address before I could restore it... an unauthorized user tried to log in, and the automated email bounced back because the email address didn't exist, so they assumed it was a dummy account. Now I can get my life back on track. :-)
  2. My domain: michaelstcyr.com which was registered on Stevie has vanished sometime in the past 3 weeks. There has been no notification sent to my email, it was not suspended due to inactivity, it is just gone. My username capnpip is not even recognized when trying to sign in to the main HH site, but it still works for the forums. I checked my domain registration, and no change has been made to my DNS settings and is still active through March 2017. The site layout was still incomplete due to health issues, but I have been logging into cPanel every 3 weeks to avoid suspension. I have no desire to re-register and recreate my site from scratch. What I need is someone to check if my account is still cached and restore it, and if possible provide an explanation as to how this happened.
  3. I'm on Johnny, that explains why it wasn't showing up in FTP. I had to add a specific .htaccess file into a sub-domain, and that one vanished as soon as it was put there from File Manager, but I didn't have my FTP client setup yet when I did that. So I guess, as you said, the issue is moot. But I don't see an option in the file manager to show the hidden files, the only changeable setting I can see is to Disable Coding Verification Dialogs. Could be that's just on Stevie? At any rate, since I don't have to worry about overriding any settings, and I should be able to see it in FTP, there's no point in wondering. To be safe, I'll keep a bakup.htaccess file on my computer in case I need to make changes. And thanks for the prompt response, Wolstech! If I lived closer, I'd invite you over for some scrapple and eggs, but since I can't get Rapa brand scrapple this far south, you'll have to eat it on your own... lucky b*stard!
  4. I'm working on setting my webpage up with a single index.php file that injects HTML into itself from header.php, footer.php, content.php, etc. And I want to rewrite the URL depending on what content is loaded into the main container. So after header.php, it would load content.php, and the PHP script will be setup to search based on which menu item was clicked for a stub like "/content/stub/latest-news-1.html" and inject the file name into the <div name=" ">, and the HTML contents between the <div> tags. The injected HTML would be something like: <div id="main-container" style="main-style" name="latest-news"><p>Some info goes here</p></div> ... and another script to write the URL as "example.com/latest-news/1/". But whithout changing the .htaccess contents, the URL rewrite script in PHP will make the URL look like "example.com/index.php?/latest-news/1/" What I need to do is modify the .htaccess file to rewrite "index.php" as "/". The trouble is, HelioHost, like a lot of other host companies, hide the .htaccess file from the File Manager as well as from FTP. You can't upload .htaccess directly to the root folder without an error telling you the file already exists. But you can upload sample.htaccess to a sub-folder, rename it to .htaccess, then move it to the root folder - overwriting the previous file. But not having access to the original .htaccess file, I don't want to replace it with a version that removes needed instructions found in the original. Can someone please post the original .htaccess file contents, or at least the settings (if any) that may affect site functionality so I don't accidentally cripple my page?
  5. I know this is a few weeks old, but since it hasn't been flagged as resolved, I thought I'd throw my 2-cents in. Are you still having issues accessing your subdomain? If not, congratulations, then this is for anyone else who pops over here looking for possible solutions; otherwise, there are a few things you may want to check: First, are you getting any specific error messages when you try to point your browser to yoursub.yourdomain.com? If it is an error message, check online for troubleshooting tips for that particular error. Second, are you are getting the account queued message? it can take 24 hours, and 48 hours is nothing to be concerned about, but if it lasts longer than that: close that browser tab, clear your internet cache, then try going to the page again. Third, Do you actually have content uploaded to that page yet? Even when the subdomain is queued, the folder is immediately available in the cPanel file manager to allow you to upload your files. If the subdomain folder is created, but you have no index.html or index.php in it, then you'll likely see a 404 message. And lastly, are the files you've uploaded to the subdomain folder part of a web-powered application? If so, it may need to be installed before it can be accessed. For example, I thought I'd put the full contents of b2evolution on blog.mydomain.com for more flexability and control, so I uploaded all 50MB to the subdomain, but didn't go to the /blog/install/install.php to install and configure it. So even though all the files were there, the php files had balnk information waiting to be generated by the install, but meanwhile they were returning a 404. On a side-note. There's no point in manually uploading the entire b2evolution engine to your site. Chances are you don't need whatever extra scalability it provides, so it just takes up an extra 35MB of space vs. installing it through Softaculous. Not to mention using Softaculous to do it means you don't have to delete 70 sample posts, 2 dummy moderator accounts, 2 dummy user accounts, and 4 dummy blogs once the installation is complete. (The downside of not having those posts is that they provide great tutorials and useful tips) Hopefully if you still weren't operational these tips may help. And if you were already up and running, perhaps they can help someone else. - Cheers Michael That should be *blank* information. I am ashamed.
  6. username: capnpip domain: michaelstcyr.com server: johnny I mentioned this within another question, but is separate from that issue... and also a much bigger problem that I realized should be addressed separately. This affects even webmail, so is unrelated to the IMAP/SMTP issues I am having with Thunderbird. I have received email to the addresses I have created, but only from certain senders. For example, notification+y2rrqena@facebookmail.com and confirm@twitter.com have successfully been received by social[at]michaelstcyr.com, as well as from my wife's yahoo.com account, but gmail.com fails. The email from Twitter had a 5 hour delay from the time it was sent, but did eventually arrive. When an email is sent from certain addresses, it returns the following error: Delivery to the following recipient failed permanently: social[at]michaelstcyr.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain michaelstcyr.com by michaelstcyr.com. [64.62.211.131]. The error that the other server returned was: 550-Verification failed for <myaddress@gmail.com> 550-No Such User Here 550 Sender verify failed And I'm sure this is obvious, but I replaced @ with [at] for my email address while posting here, I did not try to send the email like that.
  7. username: capnpip domain: michaelstcyr.com server: johnny There is a new wrinkle I was not aware of until after I posted this. I have been able to receive email sent to social@michaelstcyr.com sent via Twitter (although with a several hour delay - both using Thunderbird and webmail), but when I try to send to that or any of the other email addresses through my gmail account, I get delivery error: 550 verification failed, no such user here. Also, this is the first time I have attempted to send mail through Thunderbird since I set it up with the autodetect settings, and it returned the following: It then pops up the security exception window again. Under Certificate Status it reads: And when I view the certificate details it reads:
  8. I've seen part of this issue come up a few times, with workaround resolutions that really aren't ideal, but I've not seen this related continuation of the problem. The recommended ports for IMAP: 993; and for SMTP: 465. The (not recommended) settings are for IMAP: 143; and for SMTP: 25. But neither of these work in Thunderbird. The only config that works is IMAP: 143 (not recommended) and for SMTP: 587 (not listed for either config setting). And as was mentioned in another users post, Thunderbird gave a warning message about the security settings being potentially unsafe one time, and gave the option to override it (which I did, but I'd rather not have to do that). However, AVG is unable to scan the emails for viruses because they are encripted with unorthodox settings, so I have to manually input the server/port settings in AVG. The problem is, none of the 3 port options work, which means AVG pops up 4 times (1 for each address) every 5 minutes to let me know, interrupting anything I may be doing from reading an article, coding, or watching a video. What I don't want to do is compromise on email security, and that's what I'm being forced to do... which makes this a HH problem, and not an AVG problem. What I need is not a workaround to prevent AVG from telling me there is a problem, but a solution that allows me to use the correct (and secure) port settings that AVG will recognize and that Thunderbird will use without security overrides.
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