seihoeng

Thank you @wolstech! It works OK now!

Hello! My account was originally hosted on Tommy and was moved to Johhny server. I recently successfully unarchived my account. I am able to login to Plesk but the website can't be accessed. Can you please check it out and fix it? Account: seihoen Server: johhny Website: seihoeng.com Thank you!

error_log tail: [Fri Jan 13 02:32:08.657489 2023] [core:alert] [pid 26735:tid 140567610607360] [client xx:xx:xx:xx:xxxx] /home/seihoen.heliohost.org/public_html/en/.htaccess: Options not allowed here, referer: https://www.seihoeng.com/ .htaccess: # Disable Directory Listing Options -Indexes # Security Headers - X-XSS-Protection <IfModule mod_headers.c> Header set X-XSS-Protection "1; mode=block" </IfModule> # Security Headers - X-Frame-Options <IfModule mod_headers.c> Header always append X-Frame-Options SAMEORIGIN </IfModule> # Security Headers - X-Content-Type: nosniff <IfModule mod_headers.c> Header set X-Content-Type-Options nosniff </IfModule> # php -- BEGIN cPanel-generated handler, do not edit # Set the “ea-php80” package as the default “PHP” programming language. <IfModule mime_module> AddHandler application/x-httpd-ea-php80 .php .php8 .phtml </IfModule> # php -- END cPanel-generated handler, do not edit I commented out "Options -Indexes" and it works OK now! Thank you @Krydos!

Thank you @wolstech and @Krydos. The SSL certificate was reissued with no problem but when the site is accessed via https I get a 500 error. Same when accessing seihoen.heliohost.org.

Done that already and got the error I mentioned. I believe it has to to do with the wrong A IP address in my DNS settings, which I don't have access to correct... Could an admin fix the problem please?

Happy New Year! My account was recently moved to Plesk and I thank you for your hard work to make that possible! Everything works OK so far, except the SSL certificate. I tried to reissue the certificate from Plesk and keep getting the following error: Also, https://seihoen.heliohost.org gives me a 500 Internal Server Error. User ID: seihoen Domain: seihoeng.com Can you please resolve the problem(s)? Thank you!

Thank you Krydos.

Can you please reactivate my account. It was reported as "archived" due to inactivity. a. your HelioHost username: seihoen b. the server your account is on: Tommy c. your HelioHost main domain: www.seihoeng.com Thank you!

Thank you!

WP was hacked by "AnonymousFox" like many other people reported. Should be suspended I guess, but it's not. Unable to login in cpanel. Also tried to reset my cpanel password with no success. Please help. Thank you! Username: seihoen Server: Tommy Main domain: seihoeng.com

Thank you for the prompt response!

Can you please reactivate my account? a. HelioHost username: seihoen b. Server account is on: Tommy c. HelioHost main domain: seihoen.heliohost.org Thank you!