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  1. Hello. I've recently been trying to sign up for Johnny on HelioHost, but whenever I enter the data, including the captcha and forum username, and attempt to sign up, the following appears: "We're sorry, but an error was encountered during signup. Please try again later." I would really like to know how to get around this, and even though I know I can sign up for Stevie, I'm not willing to get up at oh-dark-hundred just to try to sign up. Help! Thanks, Yasutake9
  2. a. zmeth0dz b. Jhonny c. inglesaca.tk Question: Should I wait another 24 hours?. Forgive me in advance if this post is unnecessary but I have doubts since I am not sure if I setup everything properly or If I bugged something changing my Domain name after registration This is what i've done: I went to helionhost.org-&--#62;Signup-&--#62;Joined Jhonny server Created an account on a domain "alejandrochataing.tk". A couple of hours later I decided to change to "inglesaca.tk" I went to helionghost.org-&--#62;Support-&--#62;Script-&--#62;Domain Change-&--#62; "inglesaca.tk" (no quotes) I waited 24 hours. Cleared my Chrome cache from a week. And I got the Queued standard page. I went to Status on helionhost-&--#62;Support-&--#62;Script-&--#62;Status is: "Either we could not find that account in the database, or it has already become active. If you're seeing an "Account Queued" page, please wait an additional 24 hours. If you aren't seeing anything, please refresh your browser's cache." I have no problems signing in CPannel. However Is everything normal?. Thanks in advance for your time to check my account status
  3. HelioHost username: filipebs Server: Johnny HelioHost main domain: filipebezerra.tk
  4. I'm trying to register for a johnny account. But as soon as i sign up, i get a mail saying :- And there is no error. Its just blank. I tried singing up again and get the same result. Could u please look into this.
  5. I forgot my password but I can't reset my password! I have got the password-reset-email, but when I enter the Confirmation code, it didn't work! It didn't tell me anything about this! Please help me! My account name is "howard". I've got the email(see the picture!)
  6. All Johnny servers say that they are not licensed once you login! AN ADMIN PLEASE FIX THIS ASAP!!! ~Thanks
  7. Somehow, my .com site is not working. Its http://www.3dsair.com Cpanel works for it but the url is not. I created index.php files but it still doesnt work. Help
  8. Sir/Mam, First, I want to ask, what if my website that hosted in HelioHost is in good standing and if I'm relaxing over 2 months and "forget to login to heliohost.org at least once a month", do the host suspend my account for inactivity causes my site to be inactive, even my site is in good standing? (This will make my site in bad standing..) Please answer this. This is my request, I would like to have an account on Stevie, even I already have an account on Johnny. My web pages that hosted on Johnny are slow and sometimes, they're down. That's why I'm confuse. For me, the name of the username is important. So, this is what I want, if HelioNet allow me to create an account on Stevie, can I registered an account on there with my username on Johnny? IF NOT, would you please move my account specially the username on Johnny, I don't care if all of my files will be formatted, because I'm just started and doesn't have any important file yet. So, I would create an account on Johnny when I needed. Actually, it's good for it to be reformatted because I have an unsolved issue, I can't add a domain name with that account (and that's important to me,) which can be seen at this topic: http://www.helionet.org/index/topic/15682-subdomain-created-instead-of-adding-a-new-domain/ My username on Johnny: mbdungo I hope my request would be granted, any suggestion will be appreciate.. Thank you!
  9. First I would like to say thank you for all of your time and effort for providing us with such a wonderful service. When trying to access my site I get this error: Unknown storage engine 'InnoDB' [1286] When I checked the engines tab in phpmyadmin it showed MyISAM MyISAM storage engine MRG_MYISAM Collection of identical MyISAM tables MEMORY Hash based, stored in memory, useful for temporary tables BLACKHOLE /dev/null storage engine (anything you write to it disappears) CSV CSV storage engine InnoDB Supports transactions, row-level locking, and foreign keys ARCHIVE Archive storage engine PERFORMANCE_SCHEMA Performance Schema FEDERATED Federated MySQL storage engine And when clicking on the InnoDB entry I am told: InnoDB Supports transactions, row-level locking, and foreign keys This MySQL server does not support the InnoDB storage engine. There is no detailed status information available for this storage engine. So it would seem that there is no InnoDB engine preent in the database. However , in order for me to recieve the initial error Unknown storage engine 'InnoDB' [1286] InnoDB would have had to have been present when the database was written, and now it is not. In order for me to resolve this error I must delete all log files and restart the mysql database. How would I be able to do that? Thanx again .
  10. Hi guys, i can't see any notices up about johnny being down again? i've been trying to get access to my site to move it over to Stevie fo a few days now and haven't been able to get in to do anything. Is there any possiblity of you guys shifting it over when johnny does ressurect? username melhall5 domain fifth-skipton-scouts.org.uk thanks Mel
  11. Hello. I'm new to heliohost, and I have just created a website. I used the server "Johnny" because of 3 reasons: Stevie wasn't working for me, Johnny had the smallest load of people, and Johnny had so many more capabilities. I hadn't thought at the time of signup that Johnny would have so many errors. Johnny has terrible lag, and as well as that, is almost never working (almost always offline). Is this normal? Have any suggestions? Any way I can switch to Stevie from Johnny (I don't want to delete my website, nor do I want to violate their multiple account rule)? I don't know. I'm confused. Any help would be appreciated. (Update)-Oh, I forgot to say, my website is flexus.heliohost.org Thanks!
  12. Hello, I'm trying to login to the Johnny server to update my website, because I don't want my account to be suspended for inactivity. However, I am getting this message: Network problem - You tried to access the address http://johnny.heliohost.org:2082/login/, which is currently unavailable. Please make sure that the web address (URL) is correctly spelled and punctuated, then try reloading the page. Make sure your internet connection is active and check whether other applications that rely on the same connection are working. Check that the setup of any internet security software is correct and does not interfere with ordinary web browsing. If you are behind a firewall on a Local Area Network and think this may be causing problems, talk to your systems administrator. Try pressing the F12 key on your keyboard and disabling proxy servers, unless you know that you are required to use a proxy to connect to the internet. Reload the page. But from what I can see on the front page of the heliohost.org, there's a green check mark on the Johnny server, does that mean it's online and working? Why can't I log in? The problem that I am having, (which is also quite frustrating) is that Johnny seems to be down everytime I try to update my site and log in to keep from being inactive...is there anyway around this so I can keep my account active because Johnny isn't letting me login. Or does my account have to keep getting suspended because I can't login due to Johnny being down? Thanks for reading let me know what I can do! Cheers, Whats3rname
  13. Today I checked the website for news on Johnny and I was pleased to hear it's up again. However, when I tried to access my webspace (savii.heliohost.org) it didn't load, and cPanel (username savii) rejects my login attempts. Password recovery isn't working either; I'm not receiving a reset mail. Could someone look into this? Thanks in advance!
  14. Recently during the jonny downtimes. Like most users i requested to get my account transfered and received backup of my existing account. But turned out that the backup only had files. Nothing about mysql, emails, domain, etc. Hence this backup is really critically to me. After johnny came up, I managed to manually take a backup through the link provided by krydos. http://johnny.helioh...ckup/index.html When I saw the "Full Backup Completed" mail, Johnny was again having a downtime. And after that I could never login to johnny again, probably since I requested to get the johnny account deleted. username: jugal domain: jugal.heliohost.org Server: (was earlier on johnny (this is the backup i need)) Now i have migrated to stevie. I can share the backup completed mail in PM if required. I really need the mysql, email backups to complete my stevie migration. Any help would be great. Since my backup was successful, can you provide me a link to it? Thanks, Jugal
  15. Um... Ever since johnny came online, it is suffering from (very) frequent overloading. Are admins looking at it, or is it to be considered the current normal behavior? Some time before the Big Crash, things went much more smoothly on johnny, and I guess some of the more active accounts have moved to stevie because of unacceptable downtime for them. In fact, the current load patterns are a lot like the problems johnny had right before the crash... Hopefully, we're not headed there again. Thanks, Asher
  16. Hello, When attempting to log into cPanel & webmail I get the following: Internal Server Error 500 No response from subprocess with exit signal: 1 cpsrvd/11.32.2.28 Server at anaor.heliohost.org I have tried: - Logging out (using "/logout/" url). - Removing cookies. - Re-openning my browser. The above error only shows when providing the correct password. Providing a wrong password returns me to the login page, as expected. I have noticed a change in the login page. Could my problems be related to a version update? Thank you, Asher I would also like to note that the johnny server load page also gives internal error 500. Could be related? My own site, however, is running without problems.
  17. Hi, Thanks for the update on Johnny. I'd like to request my backup files. Also, I want to wait for Johnny's revival. Domain: boicot.co.cc username: jfsx server: Johnny Thanks again.
  18. First of all thanks for sending the backup files After posting @ http://www.helionet.org/index/topic/13640-solved-backup-files-johnny/ I have received my backup for the php/html files but I would also like to replicate my database when I migrate to Stevie, there is no way of exporting my current mySQL db on Johnny. And it seems my johnny account is already deleted after my migration request. When I tried signing up for Stevie I got a mail stating the following "Sorry, a DNS entry for jugal.heliohost.org already exists, please delete it first (from all servers in the dns cluster)" Since I don't have any more access to Johnny, could you please delete the dns entry? so that I could use the same domain on stevie? To summarize: I need MySQL database dumps I need to reuse the same domain on Stevie Username: jugal domain: jugal.heliohost.org
  19. Hello, I would like to request that my account on Johnny to be moved to Stevie. Domain: devl.com.ar Username: devldead Thank you!
  20. I had an account abhi923 which I requested to be deleted and apparently have been deleted. I had a parked domain on this account. I created a new account on Stevie, killer and I am trying to add the same parked domain but I am getting error as shown in the image attached.What should I do in order to add the domain?
  21. hi, thank you for great work, and making backup files. can you send me the backup files, username : yason domain : yasonpanjaitan.co.cc server: johnny Thank you, Yason
  22. As stated here, we can request a backup copy of our data. Could you please send me mine including a copy mysql data base. Username: abhi923 Link: abhatia923.heliohost.org Server: Johnny The service is gr8 and I appreciate your efforts to keep the services running. Thanks, Abhishek abhi923 | abhatia923
  23. Hi, I've already asked for enable java on my domain, it seems that the TomCat is working, but i tried to upload one jsp page to test but when I try to access the page I'm always redirect to the page with this message: "If you're seeing this, you've successfully installed Tomcat. Congratulations!", and if I try to put the direct link for some other jsp page I got this error: The requested resource is not available. There is any configuration I have to do?
  24. Hi All, My first Post as I'm new to helionet community. I have a few questions to ask : 1) Johnny is asking me for Login again and again, and even after entering the right password he's doing the same. So I can't enter my cPanel. Yesterday all was good. Cummon Johnny whats the matter, don't you like the new member ? 2) Yesterday When I tried using SFTP but the port was not 22 and so I guess Filezilla couldn't log me in. After many tries I went for FTP i.e. port 21. ( Also I guess Johnny had a down time at that time coz FTP didn't respond to my login, after half an hours time I could get in for the First time ). So my question here is how to connect to SFTP. 3) MIME, I have a few images in JPG format but the logs says, 404 File Not Found. I checked MIME handlers and all seemed Good, there was an entry for JPG JPEG & JPE. So whats here now? ( Note: PNG is shown withour any problem ). I will be adding a font MIME handler too I need that if I face problem there I'll post it, however Right now JPG is an issue. Thx Buddies for Listening to me and Also in Advance for Replying
  25. Hi. For some reason, since the beggining of this week, I'm unable to login to my account on the Johnny server. Up until friday, everithing went fine, but when I tryed to login into cPanel on monday I got an error stating that the login is invalid. My username is biopixel. Can you help me out? Thanks
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