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Found 15 results

  1. Hi! I just downloaded a new SSL Cert zip file to my home directory (/home/cktrack/) Can you please install it? I did not export anything out of the zip file for fear of overlaying anything that's already in the directory. Let me know if you need anything else or if this is something I can do on my own. Thanks!
  2. Please, unblock me, I don't know why you blocked. IP: 181.13.10.6
  3. Hello, I accidentally tried logging into my sftp with the wrong details and now my IP is blocked. My IP is 86.130.69.215
  4. Hello, today I got suspended (got unsuspended later heliohost username is painless) for high load spikes caused by my website. I would like to know what caused my website to load spike tommy.
  5. Hi, Anyone knows if is there an issue if I upload a REST service that mining twitter comments by hashtag? I'm trying to don't break the rules U_U Basically my service search for a hashtag and then keeps the response on a database.I wonder to know if this is allowed.Thanks in advance.Regards
  6. Hello Admin, my account has been archived due to inactivity please Unarchive my account. account information: username : smit108 email address : taylorswiftluv1989@gmail.com -- Thank you .
  7. hh_username: phantom2 (I already had an account under the same email for my new account. Something happened and it wouldn't allow me to login to my cpanel or open my site.) server: Johnny main domain: phantom2.heliohost.org I cleared the cache as recommend. I know that johnny can take sometime to activate accounts but I don't even get the option to login and refresh the page. cpanel might not be working or I'm just being really impatient. Also just wondering. When will there be enough space on Ricky for more users?
  8. Hello My account has been archived due to inactivity. I request that an admin unarchive it. My username : dhyanesh My Email : t.dhyanesh@gmail.com thanks in advance.
  9. Hi , My account is Flagged as inactive, since I never logged-in more than a month. Kindly help me to resolve it. User name : selvam Thanks in advance.
  10. I would like to run composer, but there is no SSH on HelioHost. So if it is possible could the admin or whoever has the power run this in the SSH? composer require hansadema/mofh-client Info: Username: freevp Server: Johnny Domain: freevp.heliohost.org It is so I can use the MOFH Client for MyOwnFreeHost. Thanks if this is possible. Thanks if it is not. Best Regards, FreeVP
  11. The old Document Root of the wildcard "*.firm.tk" subdomain is "/public_html/domains". And I've change it now to "/public_html" and the system print such as its document root has been updated. But until now, when I visit the URL "blog.firm.tk", it looks like its document root is still at "/public_html/domains" because I'm still seeing its subdirectory "cgi-bin/" that's listed therein the main web page. Could any admin fix it? Could you please really update the document root of the wildcard "*.firm.tk" subdomain to the "/public_html" directory? Thanks!
  12. I recently launched my new project Libertarian Global, its a global news and information site. Its a citizen journalism project, that reports the news from outside of party lines while providing a collaborative forum for conscious citizens, artists and activists to unite. Anyway, after our site launched on the first we started our heavy promotion process, and in the first 24 hours we gathered around 2k unique page views and at one point had 100+ people on the site at one time. I expected more but my users kept getting a 503 service error. If an admin could take a look at my CPU usage and see if they can help me out at all, Maybe allow me a little more bandwidth that would be great. Over the next few months our numbers are only going to rise and i need to make sure that my website stays up and that people stop getting this 503 error. Anyhelp would be greatly appreciated. The Site information is down below along with a copy of the error text. Domain: http://www.libertarianglobal.com Username: LBglobal ERROR: Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 FrontPage/5.0.2.2635
  13. I am having some issues with my cPanel on Stevie. I cannot create any parked domains. I have seen the other posts and they have been fixed. Can I get some assistance? Domain: 913Gaming.Heliohost.org Username: shoop Thank you in advance!
  14. "...if you are not sure how something works." I see there is a quota on the amount of post and that it relates to your rank here on Helios. It appears we are all strapped for time but the more admins the lighter the load. I am a team player and would like to help. I don't mind working my way up the ladder. Let me know if you need any volunteer help. I would be glad to offer sound advice based on my experience and education. - John L. Carlisle a.k.a Xwinuser 360DegreeNetworking Hosted by HelioHost
  15. Can you share or point me to where you state some of your server specs? RAM,CPU,UPS, RAID 0,3,5, etc.? What virtual machine software do you use? Do you do load balancing? This has nothing to do with HelioHost performance. I'm just a specs geek. I did ask in the "feed back" section what you thought would help the servers be more stable but I am not asking for that reason here. May sound weird but true.
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