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Found 5 results

  1. Hi! I noticed, that my account got deleted due inactivity. I read the topic about Jhonny, but i think the reason for deleting was really the inactivity. Username: lensoftd Server: Johnny Domain: lensoft.heliohost.org Please unblock my profile, if possible. Thank you!
  2. Greetings! I am having a problem and I am not sure whether it means my account was deleted or not (username: volt; domain: scripthall.com). Upon trying to enter my username and password I encounter the following error message: We're sorry, but we could not find that username in the database. I have also tried to use the reactivation script but a similar message is displayed: We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. I haven't used your services for about 4-5 months and today I decided to upload a fresh wordpress install on the server and I was able to do so (not sure what server, maybe jhonny - f4.host-ed.me). However, I can not access cPanel.
  3. Mam/Sir, Lets talk about this message which would be received after a Hosting Account Installed!‏: Because I'm planning to fully host my websites with this free web hosting service... What if I successfully developed a script with that host and completely installed some software therein and my database already got an important information because of the users who coming thought my websites... What if my account get suspended for inactivity? Can I recovered the data therein? Or even just the database? AND WHAT IF my account get suspended just because of an error of the system? (As mentioned in Heliohost FAQ - HelioHost Wiki and in Suspended and Queued Accounts - HelioNet.) How can I get my data back? Or even just the important database? If ever there's no way to get the data back when the account get suspend, mostly if the reason is just because of the error, then it's VERY HARD.. Please respond, thank you..
  4. Mam/Sir, After requesting an account deletion thought HelioHost - Account Deletion Script for the reason of moving that account. Should I need to wait at least 48 hours before my account get fully deleted specially to avoid some error or bug on the new moved account or even I created a new account with the same username, it will not get any single error even I did not wait at least 48 hours? This is just a simple question, because I've concern what if the deleted account be registered again with the same username even if it just 5 hours ago before it was requested to be deleted, did that account get error or that account will be fine at least the account get fully deleted in 5 hours? Thanks for replying in advance! (I really don't want a single error.)
  5. Hi, This is a total long shot but I used to have a wordpress site hosted with you under the username afnanlib. Unfortunately, the email reminders you send to make sure one log's in frequently enough to keep the account active were not getting through to me because there was something wrong with the forwarding I'd set up on that email account, so I failed to reactivate it after suspension and I guess ultimately you deleted the account. Is there even the vaguest possibility that you might have some remnance of my content in a recycle bin or otherwise restorable location? All I really need is a copy of the MySQL database I had? Thanks for your consideration anyway, Vincent
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