meteorist Posted August 9, 2011 Share Posted August 9, 2011 heliohost username: meteoris Server: Stevie heliohost main domain: lnr.com.au I'm not sure why my account was suspended. My mail client reports that my email account's password is invalid - Is this the result of the suspension or has someone hijacked my account? Link to comment Share on other sites More sharing options...
Byron Posted August 9, 2011 Share Posted August 9, 2011 Reason for suspension: WARNING: EXCESSIVE PROCESS USAGE! CPU Usage: 60.0 Mem Usage: 0.0136377967382 Process Excutable: /usr/lib/courier-imap/bin/imapd Process Command: ['/usr/lib/courier-imap/bin/imapd', '/home/meteoris/mail/lnr.com.au/lee'] Process User: meteoris Would you like to talk to the root administrator about unsuspending your account? Link to comment Share on other sites More sharing options...
meteorist Posted August 9, 2011 Author Share Posted August 9, 2011 Reason for suspension: WARNING: EXCESSIVE PROCESS USAGE! CPU Usage: 60.0 Mem Usage: 0.0136377967382 Process Excutable: /usr/lib/courier-imap/bin/imapd Process Command: ['/usr/lib/courier-imap/bin/imapd', '/home/meteoris/mail/lnr.com.au/lee'] Process User: meteoris Would you like to talk to the root administrator about unsuspending your account? Sure. Mail is the main reason I use Heliohost. Any clues as to what may have caused the excessive process usage so that I can stop it in the future? Reason for suspension: WARNING: EXCESSIVE PROCESS USAGE! CPU Usage: 60.0 Mem Usage: 0.0136377967382 Process Excutable: /usr/lib/courier-imap/bin/imapd Process Command: ['/usr/lib/courier-imap/bin/imapd', '/home/meteoris/mail/lnr.com.au/lee'] Process User: meteoris Would you like to talk to the root administrator about unsuspending your account? Looking at the other posts this seams to be a common theme. Can we start to suspect that the process monitoring might not be reporting things correctly? Link to comment Share on other sites More sharing options...
Byron Posted August 9, 2011 Share Posted August 9, 2011 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Guest Geoff Posted August 9, 2011 Share Posted August 9, 2011 Your account has been unsuspended. Link to comment Share on other sites More sharing options...
Krydos Posted August 9, 2011 Share Posted August 9, 2011 Descalating. Link to comment Share on other sites More sharing options...
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