kryo Posted February 14, 2012 Share Posted February 14, 2012 Hi, I received an email on Feb 11th, stating my HelioHost account has been suspended as a result of inactivity.I have been somewhat inactive, but not enough to warrant suspension. Attempting to renew the account results in this message:"We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." In addition, logging into cpanel is not allowed since my account is disabled, and accessing my main domain (kryogenic.org) works fine. HelioHost username: kryoServer: StevieMain domain: kryogenic.org Edit: Fixed. Thank you. Link to comment Share on other sites More sharing options...
viclou Posted February 14, 2012 Share Posted February 14, 2012 If you have any more problems, feel free to post on this form and let the admins know! Thank you for choosing heliohost. Link to comment Share on other sites More sharing options...
Wizard Posted February 15, 2012 Share Posted February 15, 2012 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
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