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[Solved] Deleted/suspended? Heliohost Username: Tunestal


Tune
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Hi,

 

Username: Tunestal

Server: Stevie (I'm quite sure it was)

Domain: tunestal.heliohost.org

 

I would guess my account was suspended due to inactivity and then also deleted perhaps?

 

But when I try to create a new account it works at first but after about five minutes I get this mail:

Dear tunestal,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

 

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

Yes, a blank error message so I have no idea of what the problem is.

 

Best regards,

Tune

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i have the exact same problem ... did you solve it ? can any of you enlighten us.

 

Username: miho

Server: Stevie (I can confirm it was)

Domain: ling.heliohost.org

 

ps: let me know if i need to open a new thread for the exact same problem.

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Thanks for the answer Tjoene. But that is the whole issue we are having.

 

We are trying to create an account but then gets the blank error message five minutes after we have recieved the mail saying "Hosting account installed"

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Update : finally the registration was really successful. Thank you so much for all the help :)

 

 

still not working .... same error . the registration was successful . but after a while an email saying

 

Your hosting account at HelioHost has encountered an error during installation. The error is ....

 

i tried 3 times ... no luck . all failed.

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