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[Solved] Johnny Problems And Downtime


asherlevy

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Hello,

When attempting to log into cPanel & webmail I get the following:

 

Internal Server Error

500

No response from subprocess with exit signal: 1

cpsrvd/11.32.2.28 Server at anaor.heliohost.org

 

I have tried:

- Logging out (using "/logout/" url).

- Removing cookies.

- Re-openning my browser.

 

The above error only shows when providing the correct password.

Providing a wrong password returns me to the login page, as expected.

I have noticed a change in the login page. Could my problems be related to a version update?

 

Thank you,

Asher

 

I would also like to note that the johnny server load page also gives internal error 500. Could be related?

My own site, however, is running without problems.

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Hi:

I make a new user account 17 months ago, and I have designed a website with WordPress.

Every month, I will write at least one blog on my website. And, at 09/25/2012, I have just update one blog.

 

but Now,I can't accsess my account or visit my website.

 

Username: uprit

Domain: dongyuan.me

Control Panel URL: http://johnny.helioh...org:2082/login/

e-mail:murmurldy@gmail.com

 

If I have forget to login my account every 30 days. Can you e-mail me before delete my account? I don't want lose my blog dates.

 

Please answer me,and if you have a backup of my site plz send to me

 

tanx of all

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http://www.helionet.org/index/topic/13575-more-johnny-issues/page__pid__83811#entry83811

 

1) please be more observant, this has been an issue for a week now

 

2) when you are about to be suspended for inactivity the system sends a friendly reminder to the email address on record

 

3) it's your responsibility to take backups, login to cpanel, make sure no inappropriate material is present on your site on a regular basis.

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