erikg86 Posted December 7, 2012 Share Posted December 7, 2012 Hey everyone, I have forgotten my password for my cPanel login. I have recently re-activated my account. When I request a password reset, I am sent an email. In the email I am asked to paste the code into the textbox. However when I paste the code and click proceed, nothing happens. I would very much appreciate some insight into this. Link to comment Share on other sites More sharing options...
Krydos Posted December 7, 2012 Share Posted December 7, 2012 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
erikg86 Posted December 10, 2012 Author Share Posted December 10, 2012 Hi there, Thanks a lot for your response and I apologize for the lateness of my own. CPanel Username: erikgDomain: erikgruber.co.cc Oh damn. I just read that co.cc domains have been down since November. I'm going to have to get a different one.Server: Johnny Thanks again. Regards, Erik Link to comment Share on other sites More sharing options...
erikg86 Posted December 10, 2012 Author Share Posted December 10, 2012 I grabbed a domain from cu.cc. I know that doesn't really help this particular situation. On another note, I looked through my emails and I think I accidentally registered my domain as egruber.co.cc. Although, I am pretty sure I changed it to erikgruber on heliohost but maybe you guys still have it listed as the egruber one. Link to comment Share on other sites More sharing options...
Ice IT Support Posted December 10, 2012 Share Posted December 10, 2012 Your main domain is still listed as erikgruber.co.cc. Are you still unable to access your account? Link to comment Share on other sites More sharing options...
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