cmcons2 Posted December 14, 2012 Share Posted December 14, 2012 Hello, cannot log in anymore with my old password.Tried using password reset but seems not to work as with the entered code sent via email nothing happens. Tried it already several times. Thanks Link to comment Share on other sites More sharing options...
Krydos Posted December 14, 2012 Share Posted December 14, 2012 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
cmcons2 Posted December 14, 2012 Author Share Posted December 14, 2012 cpanel username: cmconsmain domain: www.cm-cons.comserver: johnny Link to comment Share on other sites More sharing options...
Ice IT Support Posted December 15, 2012 Share Posted December 15, 2012 A message has been sent to the email address you registered with your account. Link to comment Share on other sites More sharing options...
cmcons2 Posted December 15, 2012 Author Share Posted December 15, 2012 sorry to bother you again but still doesn't work. I try to log in at following link:http://johnny.heliohost.org:2082/login/With username "cmcons" and the password you sent to me (tried ctrl.+c and typing it) but I cannot login.The password seems a bit strange, as if there would be a space within the password. I also tried it without space and some other variants but nothing.Thanks Link to comment Share on other sites More sharing options...
cmcons2 Posted December 18, 2012 Author Share Posted December 18, 2012 Hello, cpanel username: cmconsmain domain: www.cm-cons.comserver: johnny I opened already a topic and I received an email from the support with a new password. My topic was closed immediately afterwards. As it didn't work out I left a reply but it has not been answered anymore.With username "cmcons" and the new password I received (tried ctrl.+c and typing it) I could not login at: http://johnny.helioh...org:2082/login/The password seemed a bit strange, as if there would be a space within the password. I also tried it without space and some other variants but nothing.Thanks Like ThisQuoteMultiQuoteEdit Link to comment Share on other sites More sharing options...
Krydos Posted December 18, 2012 Share Posted December 18, 2012 My topic was closed immediately afterwards. As it didn't work out I left a reply but it has not been answered anymore.Your topic wasn't closed it was marked as solved, and then when you said that the password didn't work the solved flag was removed indicating that the issue wasn't resolved and there was still work needing to be done in that thread. Anyways, your password has been reset manually again and emailed to your contact address. Let us know if you're still having issues logging in, but I did test logging into your account with the password I am sending you and it worked fine for me. Link to comment Share on other sites More sharing options...
cmcons2 Posted December 19, 2012 Author Share Posted December 19, 2012 Thank you very much. It worked out now. Link to comment Share on other sites More sharing options...
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