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[Solved] Invalid Login At Heliohost


Ausoir

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Hi. I've experienced invalid login so I requested a password reset

thinking I must've made a mistake creating my password. My username is

"ausoir" and the temporary password was given when I entered the confirmation

code that was sent to my email. However, the website still says that the login is invalid,

even with the fresh temporary password.

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I think there may be a problem with your automatic temporary password sending system.

...except it has always worked every time I have tested it. I suspect the problem is actually that people guess wrong passwords too many times before trying to reset the password and their account gets blocked because of a brute force detection. Then the password reset email isn't going to work because of suspicious activity, but by the time they post on the forum and someone helps them the brute force protection has cleared itself automatically based on time.

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