isitpossible Posted March 19, 2013 Share Posted March 19, 2013 Can anyone help me!!!! The password is reset and new password was created but I am not able to login with the new password..... hence cannot debug this mysql problem anymore..... Link to comment Share on other sites More sharing options...
Ice IT Support Posted March 19, 2013 Share Posted March 19, 2013 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
Shinryuu Posted March 19, 2013 Share Posted March 19, 2013 Your account isn't suspended so my guess is you or someone else set off brute-force protection. Stop trying to login for a while then come back to it later and see if brute-force stops hassling you. Link to comment Share on other sites More sharing options...
isitpossible Posted March 19, 2013 Author Share Posted March 19, 2013 Well after lot of tries and wait I was able to get in the site. Is there a way to reset the site with original folders? By mistake it looks like I deleted all original default folders. mysavings.heliohost.org on Johnny server Link to comment Share on other sites More sharing options...
Ice IT Support Posted March 19, 2013 Share Posted March 19, 2013 You can re-create them yourself. It won't hurt anything. Link to comment Share on other sites More sharing options...
isitpossible Posted March 19, 2013 Author Share Posted March 19, 2013 But I dont even remember which ones where created by default.... :-( Link to comment Share on other sites More sharing options...
Ice IT Support Posted March 19, 2013 Share Posted March 19, 2013 You can delete your account at http://www.heliohost.org/home/support/scripts/delete and then re-create it. Link to comment Share on other sites More sharing options...
Shinryuu Posted March 19, 2013 Share Posted March 19, 2013 By default nightly maintenace runs recreate public_html at least. This is starting to become a bad habit with people deleting their home directory though. Link to comment Share on other sites More sharing options...
isitpossible Posted March 20, 2013 Author Share Posted March 20, 2013 Ok as suggested, deleted my account and trying to create a new one.... 1st attempt: use another user id (didnt I just delete my account!!!)2nd attempt: same message "We're sorry, but that username has already been taken. Please go back and enter a different username." Link to comment Share on other sites More sharing options...
Shinryuu Posted March 20, 2013 Share Posted March 20, 2013 The Delete script isn't instant, however I now don't see your account so try using that again. Link to comment Share on other sites More sharing options...
isitpossible Posted March 20, 2013 Author Share Posted March 20, 2013 Just tried and same result.... :-( We're sorry, but that username has already been taken. Please go back and enter a different username. Link to comment Share on other sites More sharing options...
Shinryuu Posted March 20, 2013 Share Posted March 20, 2013 Oops, i looked for 'isitpossible', forgot your user was savings, yeah, that account still exists as Active. Link to comment Share on other sites More sharing options...
isitpossible Posted March 20, 2013 Author Share Posted March 20, 2013 Finally able to create and get into the site. RESOLVED :-) Link to comment Share on other sites More sharing options...
Shinryuu Posted March 20, 2013 Share Posted March 20, 2013 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
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