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[Solved] Addon Subdomain Not Working


Jimbo1qaz

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I'm trying to add the "jimbo1qaz.ro.lt" addon domain to my "jimbo1qa" account, with main domain jimmyli.org . But the system won't let me, complaining that "ro.lt" 's nameservers are pointing to ns1-4.afraid.org, instead of looking at "jimbo1qaz.ro.lt", which does point to the HelioHost nameservers.

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You used CNAME and A records as seen here. You need to use NS records. Since it's a subdomain, you likely can't set NS records on it. If that is the case and you can't or don't wish to change the name servers for the parent domain (ro.it), I'm not sure what the best approach on this is.

 

An A record on your subdomain with the value set to the shared IP listed in cPanel, along with setting your account's main domain to the subdomain might work, but I'm not sure.

 

An admin or mod would be able to tell you the best way to do this.

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