crashmultiz Posted August 11, 2013 Author Share Posted August 11, 2013 i finally got a reply from the other host i plan on switching and said this Hello, It seems that you didn't unparked your domain from your previous host. Kindly go to your previous host and unpark that from there. Link to comment Share on other sites More sharing options...
crashmultiz Posted August 11, 2013 Author Share Posted August 11, 2013 i finally found a answer about the error that keeps happening, found answer here The hosting provider already is hosting the domain or they hosted the domain in the past and they kept the DNS zones on their servers. You have to ask them to remove the DNS zone for the domain got a reply from the other host and the admin said this: Hello, It seems that you didn't unparked your domain from your previous host. Kindly go to your previous host and unpark that from there. Link to comment Share on other sites More sharing options...
Krydos Posted August 11, 2013 Share Posted August 11, 2013 The domain streetrp.net does not belong to any account on our system nor is it being hosted by our servers. If you would like to host that domain with us you must first create an account http://www.heliohost.org/home/signup Link to comment Share on other sites More sharing options...
crashmultiz Posted August 11, 2013 Author Share Posted August 11, 2013 then why is there files on the domain, i clearly know its from you guys because i recognize the files http://i.imgur.com/VDgjWZC.png Link to comment Share on other sites More sharing options...
Ice IT Support Posted August 11, 2013 Share Posted August 11, 2013 You must be seeing a cached version. Clear your cache. Did you ever check with your registrar, Dynadot? Link to comment Share on other sites More sharing options...
crashmultiz Posted August 12, 2013 Author Share Posted August 12, 2013 i cleared my cache and i contacted my registrar, waiting for reply Link to comment Share on other sites More sharing options...
crashmultiz Posted August 12, 2013 Author Share Posted August 12, 2013 i finally have a reply from my registrar Dynadot Aug 12 2013 3:55pmYou'd have to ask the host about that. Sounds like someone already has an account for that domain. Link to comment Share on other sites More sharing options...
Ice IT Support Posted August 12, 2013 Share Posted August 12, 2013 Did you set NS records to point to the host you are switching to? That is your problem. Link to comment Share on other sites More sharing options...
crashmultiz Posted August 13, 2013 Author Share Posted August 13, 2013 i have resolved this error, admins please delete this thread thanks in advanced Link to comment Share on other sites More sharing options...
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