getrich Posted August 29, 2013 Share Posted August 29, 2013 Dear Support, My hosting account at HelioHost has been suspended for inactivity. I have tried to log in but all what I got was: "Login Attempt Failed!".I also couldn't reset password because of following:Password change cannot be completed: Account is currently suspended! Please contact the billing/support department. How can I get an access to my HelioHost account? My domain: rich.heliohost.orgMy cPanel login: getrich Thanks in advance. Link to comment Share on other sites More sharing options...
Tjoene Posted August 29, 2013 Share Posted August 29, 2013 Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. Link to comment Share on other sites More sharing options...
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