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[Solved] "over Quota" Message - Can't Login To Email

quota email

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#1 steve001

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Posted 28 November 2013 - 07:27 PM

Hi,

I can't get access to my email either using an email client or via the web interface. The message is that I have exceeded my 500mb max quota. However, unless I've received a huge amount spam in the last 24 hours I can't see how that can be possible. I'm guessing maybe something weird in my inbox but I'm currently powerless to check.

Any suggestions.

Many thanks

steve

#2 Byron

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Posted 28 November 2013 - 10:08 PM

This support request is being escalated to our root admin.

#3 Krydos

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Posted 28 November 2013 - 11:34 PM

Please post the following information:
  • Your cPanel username
  • Your main domain
  • The server that you are on


#4 steve001

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Posted 02 December 2013 - 04:21 PM

username: stp
domain: worldenterprises.cu.cc
server: stevie

#5 Krydos

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Posted 04 December 2013 - 05:05 AM

Here's your problem:
-rw-r--r--  1 stp stp    410M Dec  3 20:55 error_log
410 MB of your 500 MB limit were all located in that one file. I deleted it for you.

#6 steve001

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Posted 04 December 2013 - 04:58 PM

Great! Working again now. Thanks very much.





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