yashrs Posted April 5, 2014 Share Posted April 5, 2014 HelioHost username: yashrsServer: stevie.heliohost.orgHelioHost main domain : yash.heliohost.org Link to comment Share on other sites More sharing options...
jje Posted April 5, 2014 Share Posted April 5, 2014 Your account was suspended for the following reason: PHP.Shell found on the account That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Link to comment Share on other sites More sharing options...
yashrs Posted April 5, 2014 Author Share Posted April 5, 2014 Hello, I am not able to open my cPanel account and my website is showing suspended still after clearing cache and also please tell me the file containing the malware . Link to comment Share on other sites More sharing options...
Tjoene Posted April 5, 2014 Share Posted April 5, 2014 Your account should be unsuspended now. Link to comment Share on other sites More sharing options...
yashrs Posted April 5, 2014 Author Share Posted April 5, 2014 Please tell me the file containing the malware to allow me to delete that file. Link to comment Share on other sites More sharing options...
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